Regional Relationship Manager, Officer

In March of 2023, Impressia Bank launched as a sixth bank division of CNB Bank, with a targeted focus on women in business. Regional Relationship Managers focus on building relationships with women owned and women led businesses. The role includes new business development along with managing the self-sourced portfolio. The Regional Relationship Manager will maintain customer relationships including commercial loans and deposits along with related consumer loan and deposits. Maintain and service commercial loans including collection efforts.

Below is a list of essential job functions. Additional responsibilities may be assigned in the position.

PROVIDE ENHANCED CLIENT SERVICE

Continually meet client and coworker expectations and established goals and objectives by serving clients and coworkers under the guidelines of Bank service standards. Discover client needs, develop solutions, and implement plans to exceed client goals and expectations. Find a way to say yes! Respond to inquiries, manage relationships, and resolve problems to provide an unforgettable banking experience.

FOSTER OUR CULTURE

Demonstrate passion for the advancement of women in business and leadership. Possess and display a positive approach in managing change, while demonstrating excellent communication skills through effective conversations and collaboration. Be the source of outstanding client and employee experiences by delivering client service standards and abiding by policies and procedures. Seek opportunities to support volunteerism in the local community events, increase the bank’s outreach, and cultivate new business.

PROMOTE DIGITAL AWARENESS

Leverage advancements in banking technology and internal applications to explore efficiencies in technology used to improve processes with clients, partners, and the bank.

FOCUS ON ACCURACY AND ATTENTION TO DETAIL

Identify and implement methods of improving departmental efficiencies and workflow consistency to meet client needs, while accommodating loan and deposit growth. Monthly reporting for Senior Management, which may include pipeline, delinquency, and exceptions. Ensure adherence to credit policy, procedures, guidelines, and regulatory requirements. Ultimately responsible for the accuracy and completeness of the loan analysis and documentation.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Actively promotes products and services and refers existing and potential customers to Treasury Management, Private Banking, and Wealth & Asset Management. Responsible for loan originations and growth, deposit gathering, fee income, and referrals. Meet established goals as outlined by Senior Management. Strong analytic skills with an ability to translate business plans and goals. Work closely with Credit Administration and Regional Support Manager to assure underwriting, documentation and funding activities are complete and timely.

QUALIFICATION, EDUCATION, AND EXPERIENCE

To perform this job successfully, an individual must be able to perform each essential job requirement satisfactorily and a skills inventory is listed below. Bachelor’s degree in business or related field from a four-year college or university. Minimum of five years related banking experience and/or training required. Business Banking or Commercial experience required. Must possess high level of socializing skills, good PC and organizational skills. Successful completion of required background checks is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

LANGUAGE SKILLS: Ability to read, comprehend, and interpret documents. Possesses professional communication and interpersonal skills to write and speak effectively both one-on-one and before groups of clients or employees of the organization. Ability to communicate to clients directly and effectively.

TECHNOLOGY SKILLS: Ability to use telephone systems and possess good computer skills including email, internet, and intranet use. Prior experience or the ability to learn core transaction system, loan systems, and other programs necessary for performing job duties and to maintain effective communication.

MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to solve challenging problems involving several variables in a standardized situation.

PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

This position operates in a professional office environment with considerable time spent traveling to meet clients offsite or Bank office locations as well as sitting at a desk using office equipment such as computers, phones, and printers. Noise level is moderate with constant communication and interactions with others. Ability to travel on occasion to all market areas and attend seminars or training sessions offsite.

BENEFITS

• Medical, Dental, Vision & Life Insurance
• 401K with company match and profit-sharing program
• Paid Time Off & Recognized Holidays
• Leave policies
• Voluntary Benefit Options (Life, Accident, Critical Illness, & Pet)
• Hospital Indemnity
• Employee Assistance Program
• Employee Health & Wellness Program
• Special Loan and Deposit Rates
• Gradifi Student Loan Paydown Plan
• Rewards & Recognition Programs and much more!
  
  Eligibility requirements apply.

Equal Opportunity Employer/Affirmative Action : Minority, Female, Veteran, Persons with Disabilities

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