Chief Clinical Officer

Position Summary

The Chief Clinical Officer (CCO) at Prague Regional Memorial Hospital is the hospital's clinical leader, responsible for providing a framework for planning, directing, coordinating, providing, and improving interdisciplinary care, treatment, and services to patients ranging in size and age experiencing medically complex conditions, general medical-surgical conditions, with rehabilitation and/or wound care needs. Manages the interdisciplinary clinical specialists who are responsible for facilitating compliance with evidence-based practice and regulatory and performance standards.

CCO serves as the Chief Clinical Officer for the facility and will assume overall responsibilities for planning, coordinating, and managing the Clinical departments (including but not limited to nursing, laboratory, radiology, and pharmacy) and establishing the policies, procedures, and standards of clinical practices.

Assesses and plans for effective patient flow process by evaluating the available supply of patient bed space, efficiency of patient care, treatment, and services; safety of patient care, treatment, and service areas; and support service processes that impact patient flow.

Management of human resources for all clinical departments includes providing an adequate number of staff; providing competent staff; orientation, training, and education of staff; and assessing, maintaining, and improving staff competence. The CCO has responsibility for employee growth and development, recruitment and retention, reward and recognition.

The CCO adopts an approach to hospital-wide performance improvement that ensures important processes and activities are planned, designed, measured, assessed, and improved. Communicates Hospital’s Mission, Beliefs, and Values to internal and external customers. Collaborates with Finance, Quality Management, Provider Relations, and Corporate staff to integrate care, programs, and services.

Chief Clinical Officer reports to the hospital Chief Executive Officer, Corporate Chief Clinical Officer, is a member of the Executive team. CCOs may assist with and/or provide direct patient care.

Position Summary Expanded

Under the Oklahoma Medical Marijuana and Patient Protection Act,?(“The Unity Bill”) this position is considered a “Safety-sensitive position. “Safety-sensitive” is defined to include “any job that includes tasks or duties that could affect the safety and health of the employee performing the task or others.” Employees working in “safety-sensitive” roles are subject to this exception and subject to disciplinary action in the event of a positive test for marijuana or its metabolites.

POSITION SUPERVISORY RESPONSIBILITIES

• Nursing Department
• Food Services
• Cardio Pulmonary
• Dietician
• Rehabilitation
• Dialysis
• Laboratory
• Wound Care
• Radiology

POSITION QUALIFICATIONS
Minimum Qualifications:

• Ability to project a professional image.
• Knowledge of regulatory standards and compliance requirements.
• Knowledge of techniques and methods of patient care services and instructions for patients and their families.
• Working knowledge and ability to apply professional standards of practice in job situations.
• Knowledge of management principles in assessing, planning, implanting, coordinating, and evaluating.
• Familiarity with the organization and function of all departments, with policies, regulations, and procedures of the departments.
• Strong organizational and analytical skills.
• Working knowledge of personal computer and software applications used in job functions (Word processing, graphics, databases, spreadsheets, etc.)
• Persons who have been found guilty by a court of law of abusing, neglecting, or mistreating individuals in a healthcare-related setting are ineligible for employment in this position.
• Freedom from illegal use of drugs.
• Freedom from use of and effects of the use of drugs and alcohol in the workplace.

EDUCATION AND/OR EXPERIENCE:

• Graduate of an accredited School of Professional Nursing with a bachelor’s degree in nursing or healthcare required. A masters's level degree or equivalent in knowledge and experience customarily associated with is preferred. Minimum of three (3) years executive-level of management experience in healthcare with responsibility over clinical departments preferred.

Certificates, Licenses, Registrations:

• A Registered Nurse who is currently licensed to practice by the state of employment. Must maintain current provider BLS and ACLS certification throughout employment.

LANGUAGE SKILLS

• English is the primary language of the facility. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and policy procedure manuals. Ability to effectively present information and respond to questions from groups of executives, managers, clients, customers, and the public.

MATHEMATICAL SKILLS

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and draw and interpret various graphs.

REASONING ABILITY

• Ability to apply common sense understanding to carry out instruction furnished in written, oral, and/or diagram form. Ability to define and solve problems, interpret data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in statistical or diagram form and deal with several abstract and concrete variables.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each key function satisfactorily based on five overall skills categories; assessment, planning, intervention, evaluation, and teaching/coaching. Each category will be assessed on performance measurements of appropriateness, efficiency, effectiveness, and timeliness. Reasonable accommodations may be made to enable individuals with disabilities to perform the key functions.

• Provides the governing framework for supporting quality patient care, treatment, and services.
• Active participation as an executive team member in strategic planning, developing processes and systems, and evaluating their effectiveness to meet fiscal and quality outcomes.
• Create an environment that enables a hospital to fulfill its mission and meet or exceed its goals. Provide for a well-managed hospital with clear lines of responsibility and accountability.
• Completes clinical financial analysis to drive services, resources, and equipment needed.
• Continually assess the value outcomes achieved by the interdisciplinary team. Make “on the unit” rounds regularly and interact to attain value outcomes.
• Develops a long-range strategic plan that reflects service design, resource allocation, and organizational policies. Provides direction and staffing for care, treatment, and services. Coordinates interdisciplinary value-focused care management system and assesses outcomes.
• Trains and retains qualified, competent staff to provide clinical care. Involved in coaching and teaching staff. Assures regular performance reviews and reviews of job actions taken by subordinates to assure that staff meet qualification and performance standards and can perform all essential functions of the job.
• Implements centralized staffing for clinical departments and reviews staffing plans to ensure staffing effectiveness according to budgeted funds.
• Improving safety and quality of care by implementing a safety management plan. Ensure that a process is in place to measure, assess and improve the hospital's clinical performance. Use of clinical practice guidelines and standardized clinical policies.

• Patient Rights - Promotes and protects patients’ rights; treats patients with dignity and respect; reports suspected abuse or neglect.
• Leadership - Demonstrates willingness to try new tasks; generates new ideas for change; evaluates and recognizes priorities; communicates and models organizational values; fosters high performance; recognizes need for and provides adequate resources.
• Process Improvement - Applies process improvement methods and techniques; assists in data collection; identifies processes for improvement in daily work; and assists in educating new employees in the team process.
• Environment Of Care - Demonstrates understanding of fire and emergency procedures; participates in fire and disaster drills; demonstrates an understanding of safety and security procedures; applies safety and security precautions; demonstrates an understanding of hazardous materials plan; demonstrates proper use of equipment.
• Infection Control - Applies hand-washing principles during daily work; demonstrates an understanding of isolation precautions; recognizes signs and symptoms of infection and complies with the employee health program; demonstrates an understanding of the process for identifying and handling infectious waste; maintains personal hygiene; complies with OSHA standards in the workplace; and demonstrates an understanding of cross-contamination.
• Information Management - Enters or records data timely and accurately; protects the confidentiality of patient information; protects data against loss or destruction; reports a suspected violation of security/confidentiality issues.

Additional Responsibilities:

• Participates in Administrative Call and oversees the hospital in the absence of higher-ranking officials.
• Ability to carry out the essential functions of this job (with or without reasonable accommodation).
• Direct implementation of corrective action is needed due to internal or external inspections.
• Assure departmental staff participation in relevant in-service training sessions.
• Assures adequate strategies are established to verify the current licensure and credentials of clinical personnel.
• Maintains administrative authority, responsibility, and accountability for the proper documentation of care provided, medications administered, and treatments provided.
• Maintains for each level of clinical personnel:
• The nursing services philosophy and objectives.
• Standards of practice.
• Policies and procedures.
• Job descriptions.
• Recommends to the C.E.O. the number and levels of clinical personnel to be employed.
• Develops and implement a written interdisciplinary staffing plan and schedule that reflects the needs of the patient population.
• Uses independent judgment, critical thinking, and discretion on behalf of the organization in the performance of these duties
• Participates in the budget process of the facility and maintains the unit supply, equipment, and staffing budgets.
• Maintains current knowledge of applicable managed care, Medicare and state Medicaid regulations (CMS), reimbursement systems and methodology.
• Demonstrates a satisfactory level of interpersonal skills to interact with facility and medical staff and Administration, patients, families, customers, vendors, and government agencies.
• Demonstrates honesty and integrity always in care and use of patient and hospital property.
• Demonstrates ability to prioritize tasks/responsibilities and competes for duties within the allotted time.
• Appropriately accesses the resources of the company’s corporate offices for consultation and program development support. Seeks out external resources through conferences, workshops, etc. as necessary. Shares professional knowledge with staff, directors, managers, and hospital personnel.
• Participate in hospital-wide patient safety program identifying risks to patient safety and reducing healthcare errors.
• Comply with HIPAA regulatory requirements.
• Perform other duties as assigned

INTERPERSONAL SKILLS

• Demonstrates active listening techniques; gains support through effective relationships; treats others with dignity and respect; seeks feedback; establishes systems to measure effectiveness, efficiency, and service; creates and maintains reporting mechanisms.

CONTINUING EDUCATION

• Attends in-service and education programs; attends continuing education required for maintenance of professional certification or licensure.