Administrative Assistant I

Administrative Assistant

Altus, OK (100% onsite)

1 year contract (possibility of extension up to 4 more years)

Pay: $18.65/hour

**Must be able to clear a background and obtain access to military base**

Core Responsibilities:

• Serve as the initial point of contact and shall provide general administrative duties, to include answering phones, taking messages, assisting customers with faxing approved material, responding to email messages and other virtual inquiries.
• Provide administrative support to the TAP team; data input, gathering/producing materials for workshops and other administrative tasks related to databases specifically utilized
• Provide effective, efficient, and immediate transactional service to customers who seek assistance
• Meet and greet customers upon entry to ensuring all are logged into AFFIRST and administered the Statement of Understanding (SOU) and/or Personal Readiness Inventory (PRI) to assess customer needs and appropriately refer them to staff members for immediate one-on-one consultation or by appointment for further consultation.
• Perform administrative tasks to include printing, copying/collating, folding, stapling and envelope addressing/mailing.
• Assist the staff in providing a full range of services to include transition assistance, employment assistance, relocation, financial, family life, special needs family members, voting assistance, volunteer resources, and personal and family readiness to authorized patrons seeking assistance
• Maintain knowledge of and connection with on and off-base helping agencies and resources for customer referral.

Other Duties as assigned:

• Manage all resources within the front office, lobby, and common areas, ensuring up to date materials are available for customer self-help and referral in support of all programs and base/community services and special events.
• Ensure all printers/copiers are supplied with paper and toner, notifying Chief or NCOIC when more supplies are required.
• At a minimum, will compose a monthly workshop calendar and a classroom usage calendar and will ensure coordination with all staff for both products
• Responsible for general housekeeping in all common areas and classrooms within the office as well as maintaining the marketing tables in the common area. Areas should have a professional appearance.
• Attend and record weekly staff meetings. Meeting notes will be completed and provided to the Chief within 2 working days after staff meeting for dissemination to personnel.

Qualifications:

• Competent on all Microsoft Office products and the use of Canva or other commercial site for creating marketing materials supporting program areas.
• 2-5 years experience in an administrative role
• Basic understanding of military protocol, support group organizations, understanding of family systems in a military setting, and poses the ability to communicate and work effective with a diverse population