Implementation Coordinator

Implementation Coordinator

Consolidated Employer Services, Inc. Columbus, Ohio, United States (On-site)

Here at CES, we're one of the fastest-growing companies in our industry. We're looking for an Implementation Coordinator to join our growing team. If you're a results-driven, hard-working professional who's ready to take your career to the next level, CES has a great opportunity for you!

We work with small to mid-sized businesses in the areas of Payroll, Employee Benefits, Human Resources, and Risk Management. As the Implementation Coordinator you will work as a part of the implementation team to ensure a smooth onboarding and transition process for our clients as they acclimate to our systems. You will also be responsible for the execution and maintenance of payroll & timekeeping system setups, as well as building current client requests.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

• Implementation of technical systems, software, and/or hardware for new prospects and/or existing clients.
• Focuses on providing exceptional customer service to clients in face-to-face meetings.
• Transcribes data quickly and accurately.
• Refines implementation processes to ensure efficient data entry.
• Defines and executes delivery and implementation plans alongside Sr. Implementation Coordinator.
• Tests and troubleshoots final system setups.
• Ensures alignment with prior payroll system parameters, noting any key differences.
• Provides end-user support during and after the implementation process.
• Performing other duties as assigned.

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

• High school diploma required, bachelor's degree preferred, or combination of education and experience.
• 2 years of experience in the same or a similar role preferred.
• Basic Project management skills.
• Ability to work independently and with a team.
• Excellent time management, organization, and communication skills.
• Strong computer aptitude, expertise with Microsoft 365 suite of products.
• Comprehensive understanding of payroll/timekeeping systems.