Orthopedic Medical Assistant

The Orthopedic Medical Assistant plays a vital role in our clinic, assisting providers and ensuring smooth patient care. This role encompasses a diverse range of responsibilities, including:

• Guiding patients: You will escort patients to exam rooms and assist them with dressing/undressing as needed, ensuring comfort and privacy.
• Gathering information: You will review patient registration details in the electronic medical record (EMR), collect necessary forms, and accurately input data into the intake sections of the EMR.
• Coordinating care: You will prepare physician's surgical orders, schedule lab tests and diagnostic procedures, obtain test results, and coordinate medical clearance for surgeries if applicable.
• Communication and follow-up: You will handle patient call-backs regarding messages, prescriptions, and referrals. Additionally, you will review and respond to items in both personal and doctor-specific queues.
• DME knowledge: In the absence of the DME representative, you will demonstrate a basic understanding of proper fitting and usage instructions for soft goods, bracing, and other DME products dispensed at the clinic.

Overall, you will play a key role in creating a positive and efficient patient experience while supporting our providers in delivering high-quality orthopedic care.

• High School Diploma or equivalent
• Gradate from an accredited Certified Nursing Assistants, Certified Medical Assistants or Certified Ortho Tech program or equivalent experience
• One year of medial office experience preferred
• Knowledge of electronic medical records system, Epic preferred
• Ability to keep a positive attitude in a fast-paced environment
• Ability to work as part of a team
• Must be able to work independently
• Must be detailed oriented
• Strong organizational and time management skills
• Excellent verbal and written communication skill
• Strong sense of discretion and professionalism