Server

Title: Server

Reports to: Restaurant Manager

Summary of Position:

Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server's primary objective is to show our guests such a marvelous time that they will want to return again and again. 

Duties & Responsibilities:

• Welcome and greet guests. Make all our guests feel comfortable  and let them know you're there to personally take care of them.


• Inform guests of specials and menu changes.


• Make recommendations you genuinely feel your guests will enjoy.


• Answer questions about our food,  beverages and other restaurant  functions and services.


• Take food and beverage orders from guests, enter orders in our point-of-sale system which relays orders to the kitchen and bar.


• Deliver food and beverages from kitchen and bar to guests in a timely matter.


• Perform side work at the start and end of each shift as required by service station assignment.


• Maintain clean service areas.


• Monitor and observe guests dining experience. Ensure guests are satisfied with the food and service. Respond promptly and courteously to any requests.


• Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable).


• Be ready and willing to assist fellow servers as situations arise.


• Be ready and willing to assist with clearing and resetting tables.


• Thank guests for their visit and invite them to return.


• Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor.

Qualifications:

• Be able to communicate and understand the predominant language(s) of our guests.


• Must have a basic knowledge of dining room and service procedures and functions.


• Possess basic math skills and have the ability to handle money and operate a point-of-sale system.


• Be able to work in a standing position for long periods of time (up to 5 hours).


• Be able to safely lift and easily maneuver trays frequently weighing up to 20 to 25 pounds.