Field Service Engineering Technician

Field Service Engineering Technician

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

In this position, you will conduct troubleshooting, analysis, and repair for the Electrification Installation Products medium voltage equipment in the US and other selected countries. You will deliver superior, professional service, remotely or on-site. Your hands-on experience and knowledge of customer needs will help you not only to build strong customer relationships, but also to actively identify and develop new business opportunities.

This is a position with global grade

15

Your responsibilities

• Providing remote or on-site technical analysis and repair of equipment for customers
• Troubleshooting potential equipment failures and proactively taking measures to offset/prevent and inform internal partners
• Coordinating logistics of resources and spare parts for all site Service jobs
• Suggesting product and process improvements within the business to enhance operations and customer service
• Exceeding customer expectations by appreciating and anticipating current and potential needs

Your background

• 5+ years of experience in troubleshooting and repairing medium voltage electromechanical equipment as repair technician strongly preferred.
• A vocational technical school certificate is preferred.
• Sound knowledge of and hands-on experience in repairing, servicing, maintaining, commissioning medium voltage electromechanical equipment.
• Knowledge of MS Office Products
• Ability to travel within the US and other selected countries up to 30%.
• A collaborative, solution-focused approach and strong written and spoken communication skills.

More about us

We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to . Resumes and applications will not be accepted in this manner.