HR Service Advisor

Woodward's Diversity, Inclusion and Belonging Commitment

At Woodward, no matter where you are from, your physical appearance, or how you identify, you deserve the opportunity to reach your greatest potential. We are on a journey to achieve this as an organization and want to work closely with our members to set the right path.

We humbly acknowledge this will be an imperfect journey. Yet, we are steadfastly committed to embracing the power of diverse people, perspectives and experiences for our current members, attracting the best talent across our communities, and creating an inclusive and rewarding workplace for all.

Woodward supports our members' wellbeing and regularly benchmarks with other companies in our industry to offer an extensive Total Reward package for this position. Salary will be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

• Estimated annual base pay: $24.33 (minimum) - $30.43 (midpoint) - $36.54 (maximum)

• All members included in annual cash bonus opportunity

• 401(k) match (4.5%)

• Annual Woodward stock contribution (5%)

• Tuition reimbursement and Training/Professional Development opportunities for all members

• 12 paid holidays, including floating holidays

• Industry leading medical, dental, and vision Insurance upon date of hire

• Vacation / Sick Time / Vacation Buy-up / Short Term Disability / Bereavement leave

• Paid parental leave

• Adoption Assistance

• Employee Assistance Program, including mental health benefits

• Member Life & AD&D / Long Term Disability / Member Optional Life

• Member referral bonus

• Spouse / Child Optional Life / Optional AD&D / Healthcare and Dependent Care Flexible Spending

• Voluntary benefits, including:

• Home / Auto Insurance discounts

• Whole Life Insurance / Critical Illness Insurance / Legal Assistance / Military Leave

Are you ready to make your mark? If you're an HR Advisor or Specialist, we have an exciting opportunity for you. Woodward is hiring an HR Service Advisor for our Rock Cut Campus in Loves Park, IL. This individual will be responsible for supporting the Global Human Resources and Talent Acquisition Groups in various functions including but not limited to assigning job requisitions to appropriate TA Partners, scheduling interviews, responding to inquiries from internal and external customers, and accommodation request.

What You Will Be Doing

• Supports life-cycle management of members from recruiting and onboarding processes through termination. This may include activities such as: interview scheduling, preparing job offers, file maintenance, scheduling exit interviews, andprocesses change of status forms.

• Utilize case management system to document and respond to member inquiries in a professional, sensitive, and customer-focused manner, providing timely and accurate information, clarifying issues, researching answers, escalating unresolved problems, and following through to ensure that each case is fully resolved in accordance with service level agreements.

• Ensures a high level of customer service to all, maintaining a strong open relationship with HR team members and leaders.

• Leverage procedures, policy manuals, knowledge management system and other reference materials to resolve inquiries.

• May support key processes including leave administration, accommodation requests, background checks, relocation, and immigration.

• May support on-site activities at multiple locations

What We Are Looking For

• High School Diploma is required

• Bachelors degree or 2 or more years of experience in administration or customer service in lieu of a degree is required

• Proficiency in managing confidential information Experience using Workday preferred

• Experience with leave administration and accommodation processes strongly desired

This position requires use of information which is subject to the International Traffic in Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). All applicants must be U.S. Persons within the meaning of the ITAR and EAR, or eligible to obtain all required authorizations from the U.S. Department of State and/or the U.S. Department of Commerce. The ITAR defines a U.S. Person as a U.S. citizen or national, lawful permanent resident (i.e., 'Green Card holder'), or a protected person (e.g., asylee, or refugee).

Woodward is an Equal Opportunity Employer

EO/AA/M/F/Disabled/Protected Veterans

#LI-Hybrid