Business Intelligence Analyst - Women's Justice Programs

Competitive Pay!

Full benefit package- Medical, Dental, Vision, Life Insurance and more!

Generous PTO!

DESCRIPTION: The Business Intelligence Analyst will support criminal justice analytics and technology initiatives for
Women in Recovery (WIR) and Women's Justice Team (WJT) - collectively referred to as Women's Justice
Programs (WJP). The Business Intelligence Analyst will collaborate with staff and other key stakeholders
and community partners to support strategic program goals. Responsibilities encompass: 1) monitoring
and analyzing criminal justice data and analytics for program improvements, 2) developing, training and
orienting staff on efficient data collection and documentation procedures, 3) monitoring and reporting
programmatic key performance indicators and grant outcomes, 5) monitor documentation, billing and
expansion opportunities for external contracts and 6) using PowerBI and other tools to create dashboards
and data visualizations. This role demands strategic and innovative thinking, an interest and passion for
leveraging data analytics to inform programmatic decisions and drive program improvements, and a
dedication for staying current with criminal justice trends. Project management skills and ability to
effectively liaise between WJP's leadership and data teams.

POSITION DUTIES AND RESPONSIBILIITES:

1. Qualitative and quantitative data collection, cleaning, coding and analysis using Salesforce, Power BI, and F&CS' internal electronic health record.
2. Manage and oversee data and reporting across multiple systems and programs; collaborate with program directors for funding development and reporting.
3. Provide orientation and ongoing training to staff to ensure database entry, compliance and utilization.
4. Systems development and implementation to enable more efficient processes across divisions.
5. Leverage internal and external data systems to provide outcome data and program recommendations for internal and external analytics and presentations.

6. Manage and monitor grant and billing contracts to ensure budgetary consistency; utilize agency EHR and program databases to develop monthly reporting for various contracts.
Identify program and criminal justice system analytics needs and/or deficiencies; develop plans to close those gaps.
7. Assist stakeholders in identifying key performance indicators (KPIs), used to evaluate program performance.
8. Coordinate with the Family & Children's IT and Business Intelligence teams and outside software vendors to ensure agency, program, and partner data is reliable and accurate.
9. Manage and coordinate projects across multiple divisions and programs.
10. Strong proficiency in Microsoft Office; excellent written and oral communication.
11. Assist with grant writing and reporting in conjunction with WJP's data analysis team and F&CS' grant writers.
12. Seek innovative and creative solutions for increased program data and technology efficiencies utilizing a cost-effective approach; conduct cost-analyses to recommend most economical program option.
13. Understand financial and operational implications of decisions; align work with strategic programmatic goals.
14. Support public policy initiatives and bills pertaining to criminal justice policy efforts through participation in statewide partnerships and committees.
15. Other duties as assigned.

DEMONSTRATED PROFICIENCY IN:

• Excel, Microsoft Access, Office, Power BI, etc.
• Utilizing data to create reports, tables, and spreadsheets for analysis.
• Planning and execution of various tasks in a collaborative manner.
• Manage and use digital imaging equipment.
• Data Control: Data entry and communication of findings to staff in a timely manner for the purpose of treatment and program enhancement.

QUALIFICATIONS:

• Bachelor's Degree in related field is required.

EXPERIENCE:

Experience in criminal justice, social services, gender and/or human rights preferred.

PERFORMANCE COMPETENCIES:

1. Quality Assurance
2. Compliance Monitoring
3. Data Analysis
4. Essential Behaviors

KNOWLEDGE/SKILLS/ABILITIES:

1. Proven project management skills, and the ability to take projects from conception to completion and meet deadlines with minimal supervision.
2. Demonstrated technical monitoring and evaluation skills, including qualitative and quantitative research methodologies.
3. Must be able to perform research and resolve application issues and have the ability to analyze business needs in order to prepare standard reports and analysis.
4. Must be able to develop and create data layout such as tables, charts, graphs, heat maps and process flow diagrams.
5. Excellent written and verbal communication skills.

CERTIFICATIONS/LICENSES:

Must possess a valid Driver License and satisfactory driving record and use personal automobile to travel to locations other than primary office. Proof of automobile insurance required.

Drug Free Workplace Policy

This job is classified as a "safety-sensitive" position as defined by the Oklahoma Medical Marijuana and Patient Protection Act. Due to the "safety-sensitive" classification, an employee in this position would be subject to drug and alcohol testing, including random testing. Marijuana is one of the substances included in the drug panel screening. Possession of a medical marijuana license will not exclude any applicant; however, all employees are subject to the Family & Children's Services Drug Free Workplace Policy.

High School (required)
Associates of Social Work (preferred)
Associates of Psychology (preferred)
Associates of Business Administration (preferred)