SUPERVISORY IT SPECIALIST (CUSTSPT)

DutiesAssists with engagements, operations, procurement, financial, and personnel issues within the branch.Providing guidance and leadership in numerous areas within the office.Develops and manages plans and policies for operations and maintenance of their branch and the office.Provides strong customer engagement, marketing, and sales related skills and experience.Requirements Conditions of EmploymentMust be a U.S. Citizen.Males born after 12-31-59 must be registered or exempt from Selective Service.This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.Must be able to obtain a Top Secret/SCI Security Clearance.This is a drug testing position.This position has been designated as Mission Essential.Location to be determined after selection is made.This position is subject to Cyber Workforce requirements as defined by the DoD 8140 policy series for the position's required CYBER Work Role(s). Qualifications In order to qualify for this position, you must meet the requirements described below.Basic Requirements:Attention to Detail- experience reviewing my own information technology-related work or data and have been responsible for reviewing the work of others to ensure accuracy, completeness, and consistency with standards.Customer Service- developing and maintaining relationships with customers, anticipating and assessing the current and future information technology needs of customers, and developing or identifying information technology products or services that are tailored to meet customer needs.Oral Communication- briefing senior-level management and IT staff on the status of information technology systems, projects, or daily operations, including the communication of complex technical information to a non-technical audience.Problem Solving- identifying alternatives to address unique, highly complex, or sensitive information technology-related issues. I have anticipated information technology-related problems and have identified and evaluated potential sources of information to generate alternative solutions.Qualifying Experience: To qualify at the GG-14, your resume must describe at least one year of experience that demonstrates the competencies necessary for immediate success in the position. Experience refers to any paid or unpaid experience, including volunteer work and Military service, that would be considered equivalent to work normally performed at the next lower grade level in the federal service. For this position, qualifying experience is defined as: Experience in the area of IT marketing, sales, and customer engagement, assists with engagements, operations, procurement, financial, and personnel issues within an IT organization, and develops and manages IT plans and policies for operations and maintenance of their organization along with IT-related experience demonstrating Attention to Detail, Customer Service, Oral Communication, and Problem Solving as described in the vacancy announcement. Candidates must describe how they meet the qualifying experience and/or selective placement factor(s) within the body of their resume. All qualifications must be met within 30 days after the closing date of this announcement. EducationThere is no substitution of education for thequalifying experienceat the GG-14 grade levelAdditional informationThis position is in the Excepted Service and does NOT convey eligibility to be converted to the Competitive Service. It is being recruited under 10 U.S.C. 1599f into the Cyber Excepted Service (CES) personnel system. If you are a current Federal Career/Career-Conditional employee, you will be placed on an Excepted appointment.This appointment does not confer eligibility to be non-competitively converted to an appointment in the competitive service.A three year trial period may be required if you have not previously completed a trial or probationary period in the excepted or competitive service.This position is subject to completion of 1 year probationary period for assignment to a supervisory position.Telework availability will be based upon the mission requirements and supervisory determinationIndividuals tentatively selected for drug testing designated positions at the Defense Information Systems Agency will be required to submit to urinalysis for illegal drugs prior to appointment or placement.We may use this announcement to fill additional vacancies within 90 days of the closing date.The Tax Cuts and Jobs Act of 2017 makes certain reimbursements/payments taxable. For information on these changes and the Relocation Income Tax Allowance (RITA), for which some appointees are eligible, click here.This position has been designated as "Mission Essential." Incumbent will be required to report to work or relocate to a new duty location, within the United States, in times of local/national emergency.Employee is subject to recall or call back during off-shift hours, 7 days a week, 24 hours a day, if required by upper management.In accordance with DoD 8140 policy series, the position is subjected to completing Foundational Qualifications in 9 months and completing Residential Qualification requirements in 12 months and any future Cybersecurity Workforce qualification/credentialing requirements as defined by the DoD 8140 policy series for the position's required CYBER Work Role(s).Because this position is in the Cyber Excepted Service, Veterans' Preference will be applied to preference eligible candidates, as defined by Section 2108 of the Title 5 U.S.C. in accordance with the procedures provided in DoD Instruction 1400.25, Volume 3005, "CES Employment and Placement." If you are a veteran claiming veteran's preference, as defined by Section 2108 of Title 5 U.S.C., you must submit documents verifying your eligibility with your application package.For more information on the Cyber Excepted Service Personnel System, click here.For more information on veterans' preference, click here.For more information regarding qualifications requirements, click here.All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact 317-212-0454 for assistance. Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefitsEligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.How You Will Be EvaluatedYou will be evaluated for this job based on how well you meet the qualifications above. Once the application process is complete, a review of your resume and supporting documentation will be made and compared against your responses to the applicant questionnaire to determine if you are qualified for this job. If, after reviewing your resume and or supporting documentation, a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating. You can preview the Questionnaire here: