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Customer Support - Returns
| Estimated Pay | $22 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | Ridgefield Park, New Jersey |
Compare Pay
Estimated Pay$15.27
$22.21
$35.2
About this job
Staffmark Workforce Solutions offers this exciting contract opportunity at a global leader in electronics, mobile devices, and appliances located in Ridgefield Park, NJ.
Customer Support - Returns
Position Summary
The position is responsible for supporting the daily operations for Care Return Risk operations. This role involves inventory management of B-Good products, warranty claim audits, and processing vendor invoices. Support with minimizing return loss by analyzing, auditing, and reconciling vendor invoices and warranty claims.
Responsibilities:
- Daily review and submission of approved B-Good scrap
- Daily review of warranty claim audits
- Review and process vendor invoices, chargebacks, deductions, and submission timely
- Reconcile discrepancies involving inventory and invoices
- Support forecasting process for Return Risk operations
- Analyze invoices, warranty claim activity, and inventory scrap movement to identify trends to reduce return loss
- Recommend improvements and cost savings by reviewing vendor's performance and costs
Requirements:
- BS/ BA degree preferred or equivalent experience in Accounts Payable or Service Operation.
- At least 3 years of work experience in Finance, Banking, and/or Service operation.
- Experience with SAP preferred.
- Strong analytical and problem-solving skills.
- Proficient in Microsoft Word, Outlook Email, and Excel.
- Proficiency in CSV file creation and requirements.
- Being familiar with the sales or service operation of electronic goods.
- Experience with banking and shipment tracking websites.
- Strong interpersonal skills and extremely resourceful.
Staffmark talent working with this client receive competitive compensation and a great benefits package including medical, dental, vision, 401K, and Paid Time Off plus more!
The base pay range above represents the low and high end of the base compensation range we reasonably expect to pay for this position. Actual base compensation will vary and may be above or below the range based on various factors including, but not limited to, geographic location, actual experience, and job performance. This job posting is not a promise of any specific pay for any specific employee.
The range listed is just one component of the total compensation package for our employees. Based on the details of your position, we provide a variety of benefits to our employees, including medical, dental, and vision plans, pre-tax savings plans, pre-tax parking and commuter plans, supplemental health and welfare plans, a retirement savings plan, an employee assistance program, pet insurance, and paid holidays. Other rewards may include short-term incentives and paid time off.
After you have applied, download our Staffmark Group WorkNOW App to receive real-time job offers and apply for additional opportunities. You can download it from the App Store or get it on Google Play.
About Staffmark
Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact us. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.
All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.
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