General Manager - Residence Inn by Marriott Indianapolis Fishers

We are seeking a General Manager at Residence Inn by Marriott Indianapolis Fishers to join our team! You will be responsible for overseeing and coordinating the activities of the team while meeting brand and company expectations.

Job Summary:
The Hotel General Manager will oversee and coordinate the operations of the hotel, providing quality service and accommodations to hotel guests.

Supervisory Responsibilities:
Recruits, interviews, hires, and trains new hotel staff.
Oversees the daily operations and staffing of the hotel.
Provides constructive and timely performance evaluations.  
Handles coaching, counseling, and termination of employees in accordance with hotel policy. 

Duties/Responsibilities:
Coordinates and oversees all hotel operations, ensuring quality service is provided within the established business plan and budget.
Greets and welcomes guests.
Works to resolve issues or problems that guests may experience.
Handles special requests and accommodations.
Inspects facilities to ensure compliance with applicable standards and regulations.
Ensures maintenance issues are addressed in a timely manner.
Analyzes financial information; plans and facilitates purchases.
Coordinates services with outside suppliers, vendors, travel agencies, and event planners.
Develops and maintains a marketing strategy to promote the hotel and services, especially convention and business functions.
Performs other related duties as assigned. 

Required Skills/Abilities: 
Excellent verbal and written communication skills. 
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Strong analytical and problem-solving skills.
Strong supervisory and leadership skills.
Extensive knowledge of hotel and hospitality industry.
Proficient with Microsoft Office Suite or related software.
Able to demonstrate hospitality to team members and guests while performing duties.

Physical Requirements: 
Prolonged periods sitting at a desk and working on a computer.
Prolonged periods of standing at reception.
Must be able to lift up to 25 pounds at times. 

Benefits Offered:
Employee Referral Program $
Quarterly Bonus Program $
Merit Increase $
Paid Time Off
Marriott Travel Discount
Medical, Dental, Vision

Qualifications:
Bachelor's degree in Hospitality Management, Business Administration, or related field.
Minimum of 5 years of experience in hotel management, with at least 2 years in a General Manager or similar leadership role.

Base Salary starts at $55,000 and increases based on years of service in hotel management.

We are looking for a leader with proven track record of success in hotel operations, revenue management, and guest service excellence.
This property is scheduled for renovation in the Fall of 2024 which will greatly enhance the product. Our team is extremely excited for this opportunity and we look forward to your interest in this position!