IT Support Specialist

Position: IT Support

 

Location: 6405 Inducon Dr West, Sanborn, NY 14132

 

Pay Range: $18.00 - $19.00 per hour

 

Schedule: Part-time, Monday - Friday

 

BorderWorx Logistics is a leading 3PL solutions provider committed to delivering exceptional cross-border transportation, warehousing, and distribution services to businesses of all sizes. We pride ourselves on fostering a collaborative and innovative work environment where employees can thrive and grow in their careers.

 

We are currently seeking a motivated individual to join our team as an Entry Level IT Support specialist. This role is ideal for someone who is passionate about technology and eager to gain hands-on experience in the IT field. As an Entry Level IT Support, you will provide technical assistance and support to our staff, troubleshoot hardware and software issues, and assist with IT-related projects as needed.

 

·      Troubleshoot hardware and software issues, including desktops, laptops, printers

·      Install, configure, and maintain computer systems and software applications

·      Assist with IT-related projects, including system upgrades and migrations

·      Document and track support tickets using our ticketing system

·      Ensure adherence to IT policies and procedures

 

·      High school diploma or equivalent

·      Strong interest in IT and technology

·      Excellent communication skills

·      Excellent knowledge of computer hardware, software, and networking concepts

·      Ability to work independently and as part of a team

·      Prior experience in IT support or customer service is a plus, but not required

 

·      Competitive pay rate with opportunities for advancement

·      Flexible part-time schedule

·      Positive and collaborative work environment

 

If you are passionate about technology and eager to kickstart your career in IT support, we want to hear from you! Please submit your resume and cover letter to careers@borderworx.com.

 

BorderWorx Logistics, LLC is an equal opportunity employer and welcomes applicants from diverse backgrounds.