Fitness Studio Manager | Birmingham, AL

Who We Are:

Staffing Fitness is a recruitment agency that finds top talent in the health, fitness, and wellness industry. We assist our clients in finding amazing candidates with top-notch skills to be the best fit for the right opportunity. Our client will be disclosed upon being selected for the interviewing process.

Job Description:

Manage the day-to-day operations of the studio, with Customer Safety & Satisfaction at the center of everything. As the team leader, you will be responsible for providing leadership and daily direction to the studio team at your designated studio. This position requires the candidate to have a sound understanding of sales and operational excellence standards. This leader must also pose a high-caliber approach to coaching and staff development. This role reports directly to the Franchise Owner.

Job Responsibilities:

Responsible for meeting performance metrics (KPI's), monthly revenue, facilities maintenance and operation needs.

Lead and coordinate initial and ongoing sales drivers (pre-sale events, studio events, outreach)

Manage, monitor, develop and evaluate the performance of the studio team for ongoing success and growth

Compliance and adherence to all company policies for daily studio operations

Responsible for on-boarding all-new studio team members

Develop and maintain a high-energy studio culture with members and team employees

Model all studio activities & responsibilities through self-involvement

Manage disciplinary actions with Regional Manager involving all studio employees

Be promotionally-oriented and have the ability to direct sales through company programs.

Capable of performing all job duties of Assistant Team Lead, Head Coach and Coaches and assist them in their roles for exceptional performance.

Operational Responsibilities:

Responsible for 6 month and annual staff performance reviews (in collaboration with the Director of Training and Development)

Enforce & maintain all corporate policies, business practices, systems and processes.

A minimum of 35 hours of work-week will be spent in-studio, front-facing clients

Monitor retail inventory levels, and ensure staff is informed of all product information needed to support sales.

Ensures that all front-of-house systems are followed such as proper Member Check-In, correspondences with RV Staffing Team (general and sales related), Guest Registration, retail sales, delinquent account procedures, and customer care issues

Provide and maintain the highest level of customer service always

Utilize effective decision-making regarding customer service issues and partnering with Regional Manager when necessary.

Promote special events for the studio on a monthly basis.

Responsible for ensuring that the facility is clean, maintained and operationally sound always.

Responsible for maintaining the full function of all exercise equipment, following equipment maintenance schedules.

Able to lead the fitness floor, guiding members through workout in a safe and effective manner.

Qualifications:

Must possess excellent leadership and management skills to create a positive, successful environment for staff and members

Previous management experience in the health & fitness industry strongly recommended

Strong work ethic, integrity, and professional demeanor

Solid verbal and written communication skills required

Ability to multi-task and manage client and staff concerns

Previous experience as a fitness coach or instructor, preferred

Nationally accredited training certification or B.A. in Exercise Science or related field, preferred

Current CPR Certification or to be obtained within three months of start date

Excellent time management skills; must be able to manage many tasks quickly and efficiently

Strong computer skills required with knowledge of MS office programs (Excel, Word)

Ability to work and function in a TEAM environment

Flexible to work early mornings, day, evening and weekend hours as needed by demands of the studio

Health & Fitness minded people with a passion for fitness strongly preferred

Compensation:

$45k-$50k base salary