Transportation Manager - Now Hiring

The Transportation Manager at American Airlines – The Landing at Skyview 6 is responsible for planning and supervising schedules, routes, tracks vehicles, coordinating with third party transportation partners, monitors transportation costs, ensures compliance with vehicle safety regulations, and maintains records. They also conduct safety audits and organize training sessions for employees. Their role is crucial in managing the guest transportation aspect of the hotel and ensuring safe and timely delivery of guests to their destinations.

Responsibilities:

• Schedule daily and weekly routes.
• Coordinate with Conference Planning and Housing to ensure proper guest transportation.
• Monitor and report on transportation costs.
• Ensure billing documents are properly filed.
• Report maintenance and repair needs for transportation vehicles.
• Research and suggest cost-effective methods.
• Conduct regular safety audits on vehicles.
• Organize training sessions for drivers.
• Keep organized records of vehicles, schedules and completed orders.
• Ensure compliance with company policies.
• Stay up-to-date with safety regulations.
• Develop and sustain positive customer relations with both guests and transportation partners.
• Maintain knowledge of hotel’s services, amenities, and attractions
• Using empowerment to resolve guest and vendor issues.
• Follow all policies, rules, and safety procedures for shuttles and Guest Service vehicles.
• Coordinate and monitor logistics with group movements to ensure smooth operations through group resumes.
• Coordinate with outside agencies for additional transportation needs.
• Confirm bookings with guests on transportation needs and give transportation price quotes.
• Implement schedule and safety policy changes.
• Conduct weekly inspections of all vehicles ensuring cleanliness and pristine conditions.
• Communicate with vehicle maintenance on various shuttle and Guest Service issues, routine care and needs.
• Coordinate the weekly schedule for hotel van drivers, input into time keeping system, manage hours and monitor overtime.
• Collaborate with other managers and staff members in order to formulate and implement policies, procedures, goals, and objectives.
• Develop criteria for procedural manuals and monitor implementation.
• Plan, organize and manage the work of subordinate staff to ensure that the work is accomplished in a manner consistent with organizational requirements.
• Ability to drive guest vans as needed.
• Conduct monthly meetings with drivers.
• Keep an inventory for cleaning/operational supplies and order any necessary items.
• Daily transportation grids of group movements, in-house and outsourced transportation.
• Handle any issues with employees as they arise.

Requirements:

• High school or equivalent education required. Bachelor's Degree preferred, with emphasis hospitality.
• Must possess strong computer skills, including Outlook, Word, Excel, PowerPoint.
• Excellent customer service skills.
• Possess the ability to work under pressure and have strong organizational skills.
• Good command of the English language, both spoken and written
• Display a polite and professional attitude to internal and external guests.
• Minimum 1 year of transportation management experience required.
• Demonstrated ability to work collaboratively and communicate effectively, effectively interact with people of diverse socioeconomic, cultural, disability, and ethnic backgrounds at all levels of the organization.
• Must have employment eligibility in the U.S.
• Regularly required to sit, stand, walk, bend and use hands to handle objects, tools or controls.
• Must be able to lift up to 25 lbs. and work the majority of shift on feet.
• Frequently is required to talk or hear.

Immediate Benefits:

• Discount Hotel Rooms at MCR hotels
• American Airlines Federal Credit Union membership eligible
• Employee Assistance Program

Comprehensive health benefits after 30 days:

• Dental insurance
• Vision insurance
• Health insurance
• Health savings account
• Flexible Spending Account
• Disability insurance
• Life insurance

Paid Time off benefits after 90 days:

• Paid Personal Days
• Paid Sick Days
• Paid Holidays

Retirement Savings Plans after 6 months:

• 401(k) + match
• Roth 401(k)

Our Company

• MCR is the 3rd-largest hotel owner-operator in the United States.
• Founded in 2006, our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia.
• MCR has a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities.
• MCR has more than 7,000 team members across the country and operates hotels under 9 Marriott brands, 8 Hilton brands and a number of unflagged independent hotels.
• MCR was named one of Fast Company’s 10 Most Innovative Travel Companies of 2020.
• MCR is a three-time recipient of the Marriott Partnership Circle Award, the highest honor Marriott presents to its owner and franchise partners, and a recipient of the Hilton Legacy Award for Top Performer.
• For the TWA Hotel at New York’s JFK Airport, MCR won the Development of the Year (Full Service) Award at The Americas Lodging Investment Summit (ALIS), the Urban Land Institute New York Excellence in Hotel Development Award and the American Institute of Architects national Architecture Award, the highest honor given by the AIA

What we offer/What’s in it for you?

• Hotel Discounts
• Weekly Pay
• Paid Time Off
• Retirement Options
• Referral bonuses
• Career advancement & upward mobility
• Health, Dental, Vision Insurance- available after 30 days of employment for full-time team members