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Verified Pay $15 per hour
Hours Full-time
Location Honolulu, Hawaii

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About this job

Position: Sales Support Representative  

Location: Honolulu, HI

Pay: $15/hr to $20/hr (based on experience)

Experience: Customer sales servicing experience desired; working knowledge of the healthcare industry is preferred but not required

Education: High school diploma or GED 

Type: Full-time; Contract 

Schedule: Monday - Friday, 7:30 a.m. to 4:15 p.m.


Staffing Solutions of Hawaii is seeking a Sales Support Representative to join a growing and dynamic team!  

 

Job Description: 


  • Primary resource to support through the contracting, group enrollment, and renewal process
  • Assist with researching, processing and following up on group/member inquiries, and assist with day-to-day servicing requirements
  • Keeping the customer updated on status of their request as well as ensuring accurate and timely issue resolution
  • Handle day-to-day servicing inquiries directly with account contact via e-mail and phone
  • Prepare and submit documentation of accepted renewal rates and benefit changes for system updates
  • Assist with activities associated with Open Enrollment and new group onboarding as needed
  • Work with internal departments to answer account questions and resolve issues as needed
  • Assist with researching, processing and following up on inquiries from employer groups
  • Work in collaboration with cross functional teams and serve as the in-office contact for field-based team members


Position Requirements: 


  • Proficient with PC and Microsoft Office
  • Effective verbal and written communication skills
  • Must be self-directed and work well under tight deadlines with initiative
  • Ability to analyze data and present findings and recommendations in a clear and concise manner
  • Successfully multitask and be pro-active in servicing customer issues
  • Must have a customer focused and positive attitude with good time management
  • Plan and organize with strong attention to detail
  • Must show proof of COVID-19 vaccination (unless reasonable accommodation is approved)


Staffing Solutions of Hawaii does not just connect you with a job; we offer a Professional Mentoring & Education Program to help you be great at your job, love it, and grow.  

 

Staffing Solutions of Hawaii is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how labor is bought, sold and delivered to enable universal access to the American Dream. 

 

We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. 

PandoLogic. Keywords: Sales Administrator, Location: Honolulu, HI - 96849