Desktop support (Break Fix technician)

Our client, the semiconductor manufacturing industry, is seeking a Desktop support to join their team. 

Job Title: Desktop Support - Break fix Tech

Location: Fort Lauderdale , FL

Pay Range: $20-$25 /hr.

Role Overview: We are seeking a dedicated Account Support Field Engineer to join our team. The ideal candidate will be responsible for providing hardware and software support to our valued **** customers' data centers. This role involves resolving technical issues, conducting installations, and ensuring smooth operations within the IT infrastructure.

Key Responsibilities:

• Analyze, troubleshoot, and resolve issues within HPE Enterprise systems, servers, storage, and networking.
• Conduct installations and break/fix support, including component replacement and operating system installations.
• Perform data center support tasks efficiently and independently.
• Maintain documentation of daily activities and communicate effectively with management and peers.
• Work collaboratively to resolve escalations and ensure the continuous delivery of data center support activities.

Requirements:

• Basic understanding of Storage theory, Server layout, and Network concepts.
• Mechanical aptitude with the ability to make component-level repairs following ESD best practices.
• Proficiency in using various computer applications and software tools.
• Excellent written and verbal communication skills.
• Ability to work outside of standard business hours, weekends, and travel for out-of-state projects.
• Experience with pallet jacks and data center server lifting tools is a plus.
• Capacity to lift up to 40 lbs and operate manual and power hand tools.
• 3-5 years of technical experience and an Associate's Degree in computer science or related field, or equivalent professional experience (5-7 years).

Preferred Skills:

• Familiarity with Linux, Virtualization, and Windows Server.

Note: Candidates must be U.S. citizens and possess their own transportation. Travel expenses will be reimbursed according to Federal rates. Overtime may be required during installations or rack/stack events.

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of:  Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands—Manpower, Experis, Talent Solutions, and Jefferson Wells—creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity as the best place to work for women, inclusion, equality, and disability, and in 2022, ManpowerGroup was named one of the world's most ethical companies for the 13th year, all confirming our position as the brand of choice for in-demand talent.