Clinician (Mobile Response Team)

SUMMARY OF RESPONSIBILITIES:

Provides crisis intervention to clients of Lightshare’s Mobile Response Team. Crisis services may be provided within the community and on-site of the crisis. Program provides services 24/7/365.

MINIMUM QUALIFICATIONS: Master’s degree in a human service related field.

ESSENTIAL DUTIES/RESPONSIBILITIES:

• Provide crisis intervention services in person or by telephone to police, school and hospital personnel, and community residents dealing with crisis situations. This includes referrals as well as diagnostic assessment and crisis intervention treatment.

• Conduct emergency on-site assessments of clients to determine the need for psychiatric care. Assess and stabilize high risk individuals and/or families.

• Respond to calls within 1 hour.

• Maintain records in accordance with agency policies and complete required outcomes protocols. • Participate in agency meetings and in-services.

• Assists clients in removing personal and environmental obstacles to recovery, through assessing needs and community services.

• Serve as a personal guide and mentor in management of personal and family recovery through follow-up contact and service connections within the recovery community.

• Provides referrals to clients for outside agencies as needed and provides accurate and timely documentation within the charts.

• Maintains customer confidence and protects operations by keeping information confidential; following established confidentiality policy and procedures; maintaining professional boundaries with clients.

• Maintains inter- and intradepartmental workflow by fostering a spirit of cooperation.

• Adheres to the Lightshare Mission and Pillars: Compassion (show empathy and genuine care for the well-being of our colleagues, the people we serve and our community); Acceptance (create an environment where everyone feels valued and included; foster creativity through the richness of our differences); Respect (treat every individual with dignity, courtesy and consideration; value the opinions and contributions of others); Empowerment (take ownership of your work, seek growth opportunities to reach your full potential and actively contribute to our success); Stewardship (responsibly manage the resources and assets entrusted to us).

• Maintains a professional working relationship with all persons served including a demonstrated commitment to person centered care and recovery-oriented approaches to care.

• Completes all other duties and special projects as assigned.

CORE COMPETENCIES

Demonstrates Dependability:

• Arrives to work on time according to agency policies

• Uses leave time according to agency policies

• Completes documentation/paperwork and projects within deadlines

  
  

Demonstrates Flexibility & Initiative:

• Assumes additional responsibilities and a willingness to assist colleagues

• Works different shifts when necessary

• Recommends program changes and improvements

  
  

Demonstrates Teamwork:

• Maintains an overall work attitude of cooperation and professionalism in all interactions with agency staff and community professionals

• Attends and participates in required staff meetings and agency-wide committees

• Receptive to direction and feedback from supervisor

  
  

Demonstrates Professionalism:

• Conducts self in professional manner with colleagues, peers, and persons served

• Recognizes the rights of clients; and will protect privacy of persons served at all times by following agency, State, and Federal mandated privacy procedures and regulations

• Adheres to agency Code of Ethics at all times • Complies with all agency policies and procedures, laws and regulations under which the agency operates