Clinical Education/Training Coordinator - Full-time

Summary:

The Clinical Education/Training Coordinator is an integral part of the treatment team, aligns themselves with the treatment team providers, and provide excellent training and learning experiences for staff. The coordinator has a comprehensive understanding of behavioral health and substance use disorder services, including NC Clinical coverage guidelines, Part 122C and CARF accreditation. Additionally, a working knowledge of EMR systems, risk management, person-centered planning, comprehensive clinical assessments, treatment planning, progress noting, quality management and improvement, and quality indicators is necessary.
Represent the mission and vision of Southeastern Integrated Care and its affiliates, with its primary focus training staff to provide quality, outcome driven and statutory compliant training and education.

Essential Duties and Responsibilities:

• As a training coordinator/educator, you will be responsible for providing training and educational programs to staff members throughout our behavioral health and substance abuse system. This includes ensuring that all staff members are knowledgeable about and adhere to NC Clinical coverage guidelines, Part 122c, and CARF accreditation standards.
• You will also be expected to have a working knowledge of EMR systems, as these are commonly used in behavioral health and substance abuse settings. This knowledge will help you train staff members on how to effectively use these systems to document client information and track progress.
• Risk management is an important aspect of this role, as you will need to ensure that staff members are aware of and follow proper protocols to minimize risks to both clients and staff.
• Person-centered planning is another key area of expertise needed, as it involves developing individualized treatment plans that are tailored to each client's specific needs and goals.
• Comprehensive clinical assessments, treatment planning, and progress noting are all essential components of providing quality care in the behavioral health and substance abuse system. As a training coordinator/educator, you will need to have a thorough understanding of these processes and be able to effectively teach staff members how to perform them.
• Quality management and improvement are crucial for maintaining high standards of care. This involves monitoring and evaluating the effectiveness of services and implementing strategies for improvement when necessary. Familiarity with quality indicators will help you assess the quality of care being provided and identify areas for enhancement.
• Provide clinical training based on the principles of Dimensions of Wellness, Illness Management and Recovery, Matrix Models, and other SAMHSA endorsed best practices.
• Model recovery values, attitudes, beliefs, and personal action to encourage wellness.
• Teach staff in live environments, inclusive of community-based training, i.e., client’s home, schools, and other community settings.
• Coordinate/Develop staff development programs and/or undertake further training if and when required opportunities.
• Comply with the data protection measures and do not disclose personal information regarding patients or other employees to unauthorized personnel.
• Model recovery values, attitudes, beliefs, and personal action to encourage wellness.
• Cooperatively and actively participate in all assigned staff and supervisory meetings as well as in service training and staff development activities.
• Other Duties as assigned.

Supervisory Responsibilities:

This position does not oversee staff.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience

• Master’s degree in counseling, social work, health care field preferred
• Bachelor’s degree in psychology, social work, health care or human service field required
• Valid/clean North Carolina driver's license.
• Licensed professional preferred
• 2 years’ Experience in one on one a classroom/lecture training

Required Skills/Abilities

• Exceptional Teaching and Coaching Skills
• Excellent communication skills.
• Time management skills.
• Ability to utilize conflict management skills.
• Excellent Writing Skills
• Ability to effectively present information and respond to questions from consumers, and/or the public.

Certificates, Licenses, Registrations

The ideal team member will have the below training or will receive within the first 90 days of hire.

• CPR, first aid, NCI, and/or role-related certification OR within 3 months of hire.
• Licensed NC Healthcare Professional in Behavioral Health field preferred.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work is typically performed in a community setting with a moderate noise level. Travel to offices and non-office settings will be required.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to assist beneficiaries in and out of the vehicle as needed.
• Must be able to drive and operate a vehicle safely and adhere to all applicable state and traffic laws.