Lead Position

Benefits:

• 401(k)
• Employee discounts
• Flexible schedule
• Training & development

!!SERVING THE CITY WE LOVE!!
BIRD ROCK COFFEE ROASTERS IS HIRING AT OUR Torrey Pines location!   


Coffee, people, and positive community involvement is what we focus on at Bird Rock Coffee Roasters. We are looking for positive and energetic team-players with outstanding service skills who are driven and passionate about coffee and people. Bird Rock Coffee Roasters has an extensive training program where you will learn from some of the best!
 

Customer Service/Lead Duties & Responsibilities Include:

*Have a love and passion for coffee and people!*
• Greet and interact with all customers ensuring everyone leaves with an elevated experience 
• Maintain a positive demeanor in a busy environment where multi-tasking, cleaning, and effective communication are requirements.
• Prepare batch brew, pour over coffee & all crafted beverages/food items according to our standards of quality.
• Maintain coffee knowledge on all current offerings, and confidently communicate product information to customers. 
• Share coffee passion and knowledge with the team by assisting with store coffee tastings
• Properly handle and maintain all coffee brewing equipment.
• Follow cash register policies and procedures including handling cash.
• Communicate with team members and management to solve problems and improve service.
• Count store cash drawer and safe daily. Prepare and record cash deposits.
• Delegate team member daily breaks and ensure all labor laws are being followed. 
• Lock and unlock store when scheduled accordingly.
• Coach to company quality and customer service standards 
• 25-35 hours a week

Please follow these steps to apply to all Bird Rock Coffee Roasters jobs

1. Log on to http://brcr.careerplug.com and click the "show me all jobs" link.
2. Click on your desired role/location that you are interested in working at. If you are open to working at multiple cafe locations, please note to the hiring manager any of our other 6 locations you are willing to work at. 
3. Follow the instructions to upload your resume and complete your user profile in our hiring database.
4. You will be contacted back shortly with a quick assessment to be filled out, then an interview will be set up as the final step before onboarding and training. 
5. You can also find a link to our hiring database at www.birdrockcoffee.com under the "About" tab and following the "Join our team" link.

See you soon and thank you for your time!!