Shift Leader

Shift Leader

Essential Duties:

• Monitors and observes the day-to-day activities of subordinates, coordinates breaks for hourly associates, and keeps management informed of area activities and any significant problems


• Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures


• Coordinates with management for on-the-job training of new associates


• Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times


• Transfers supplies and equipment between storage and work areas by hand or use of a hand truck


• Implements product rotation based on product code dates in warehouse and concepts, orders product and participates in physical inventory counts as required


• Resolves customer complaints in a manner consistent with company policy, and with customer satisfaction in mind


• Practices excellent food safety and sanitation practices and complies with HACCP standards


• Monitors compliance with safety guidelines, builds awareness about safety, and reports any safety concerns to management