Host/Hostess

Title: Host/Hostess

Reports to: Restaurant Manager

Summary of Position:

Welcome and warmly greet guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes.

Duties & Responsibilities:

• Warmly and graciously greet all guests upon arrival.


• When possible, open the front  door for guests entering or leaving the restaurant.


• When immediate seating is limited, record guest names and number of people in party.


• Page guests when tables become available.


• Provide guests with estimated waiting time.


• Accommodate special seating requests for guests whenever possible.


• Seat guest guests based on guest preferences and balancing of customer flow in service stations.


• Upon seating, offer guests a menu and inform them of their server's name. Inspect table for proper presentation and completeness.


• Relay messages to servers and bussers as needed.


• Support coworkers in general cleaning and guest service duties as needed.


• Thank guests as they leave and invite them to return.

Qualifications:

• No previous restaurant experience required.


• Be able to work in a standing position for long periods of time (up to 5 hours).


• Be able to communicate clearly and effectively in the predominant language(s) of our guests.


• Must have exceptional grooming habits.