General Manager - Now Hiring

Want to work with Cinnabon and get your career on a roll? We get a rise out of high-quality candidates on the local bakery and corporate office levels, so if your professional life needs frosting, take a look at what we offer.

General Manager

A General Manager is responsible for establishing goals and objectives for the restaurant to attain while maximizing guest satisfaction. He/She has complete responsibility of restaurant operation, including the following:

• Oversees the daily operations of and ensures delivery of the highest level of service, sanitation and customer relations


• Facilitates the development and implementation of the annual budget, financial forecasts and other business goals, and leads unit management to ensure budgeted sales and profit goals are achieved


• Directs location staff to ensure compliance with applicable company standards, policies, practices and objectives.


• Meets restaurant financial objectives by forecasting requirements; analyzing variances; initiating corrective actions.


• Maintains safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations; securing revenues; maintaining dining rooms.


• Evaluates operations and seeks opportunities to continuously improve service


• Authorizes hiring, firing, advancement, promotion or any other status change of location associates


• Serves as a resource to others in resolution of complex problems and issues

Qualifications

• Requires a High School diploma or general education development (GED) diploma; 2 years of formal post-high school education in the field of Hospitality or Restaurant Management preferred


• Requires at least 3 years of store management experience in low volume, multi-unit Food and Beverage or Merchandise operations or other related management experience


• Requires an advanced working knowledge of Microsoft Office; Micros POS system skills a plus, For US locations PeopleSoft Financials is a plus


• Requires excellent time and project management skills, as well as proven presentation skills


• Demonstrates knowledge of product, quality, and operations standards


• Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner including executive team, union representatives, branded partners and a very diverse group of hourly associates


• Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers


• Requires basic keyboarding or other repetitive motions


• Requires the ability to lift or push objects weighing up to 40 lbs.