Inside Sales Representative

Position Overview

Inside Sales Associate is responsible for continued growth and development of our customer accounts. Our customer base consists of distributors, resellers and installation professionals. This role’s capacities to cultivate relationships, provide product details, secure sales opportunities and increase sales will be the essential responsibilities.

Essential Job Functions

• Generate new customer relationships and develop ongoing trusted strategic partnership; Maintain productive working relationship with existing customers and engage them regularly and particularly when new products are launched; Assess and validate customers’ needs on a regular basis
• Assist in identifying opportunities to scale product revenues.
• Assist in achieving broader and deeper penetration for the market.
• Approach and connect prospective clients with sales calls, emails, direct mails, and build a good and effective network and relationship with prospective clients.
• Provide pre-sale and post-sale services in a way that enhances customer experience, e.g. service existing and prospective customers with effective company and product information, sales quotations, sample products and marketing materials, process sales order, new account application, help customers to have their technical questions answered and troubleshot.
• Maintain an in-depth knowledge of the complete line of products & services; embrace security system technologies and their applications via training and research.
• Maintain up-to-date knowledge of market and product trends.
• Consistently meet or exceed assigned sales target.
• Perform other duties as assigned.

What you'll be doing:

• Engage prospective clients through effective sales calls, emails, and networking to establish strong and meaningful connections.
• Foster new customer relationships and maintain regular engagement, particularly when introducing new products are released.
• Continuously assess and understand customers' evolving needs to provide tailored solutions.
• Develop an extensive knowledge of our comprehensive product line and stay up-to-date with security system technologies through ongoing training and research.
• Stay informed about market trends and product advancements to provide valuable insights and recommendations.
• Perform additional duties as assigned to contribute to the overall success of the team.

What we're looking for:

Education/Experience:

• Bachelor's Degree in Business Administration, Computer Science, Engineering, or a related technical field is preferred. Equivalent industry experience will also be considered.
• Experience in the security system industry is a plus
• Experience in outbound/inbound sales is a plus
• B2B telemarketing experience is a plus
• Bilingual abilities are a plus
• Newly graduates are encouraged to apply
• Open to sponsoring OPT/H1B candidates

Skills:

• Excellent written and verbal communication skills
• Proficient in Microsoft Office Suite

What we offer:

• Base salary + Uncapped commission structure
• Company paid health & dental benefits
• Company paid basic group life insurance
• Vision, Life, STD/LTD Disability, FSA, Accident/Critical Illness/Hospital Indemnity Insurances
• 401K w/ matching
• Paid PTO and Holidays