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Verified Pay $17 per hour
Hours Full-time, Part-time
Location 730 Concourse Circle
Middle River, Maryland

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About this job

Assistant Managers support Restaurant Managers in their efforts to develop a team of dedicated people delivering great guest experiences and profitable top line sales. 

Responsibilities Include: 

Team Environment - 

  • Promote a team environment by fostering respect, providing coaching and feedback, recognizing achievements, resolving employee concerns and communicating effectively. 
  • Assist in the recruitment, selection, and training of Crew Members and Shift Leaders as directed by the Restaurant Manager. 
  • Support development of team members through effective cross training, deployment, and delegation of responsibilities. 
  • Hold team members accountable for their behavior and performance, addressing concerns promptly. 

Operations Excellence for Guest Satisfaction - 

  • Hold guests as highest priority and role model exceptional guest service. 
  • Assist Restaurant Manager in promoting an environment where there is a sense of urgency to satisfy guests. 
  • Ensure Brand standards and systems are executed. Monitor team performance to ensure quality, service, and cleanliness standards are met at all times. 
  • Complete all required training including ServSafe® certification. 

Profitability - 

  • Drive sales through effective execution of restaurant standards and marketing initiatives. 
  • Delegate and lead processes to control labor costs, food costs, and cash. 
  • Ensure the safety and security of team and guests through a focus on preventative maintenance and cleanliness. 
  • Work with Restaurant Manager to assess restaurant, develop action plans to target opportunities, and implement plans designed to achieve goals.
  • Comply with all restaurant, Brand, and franchisee policies.

Requirements

Qualifications: 

Skills 

  • Able to clearly express oneself verbally and in writing (English) 
  • Math and financial management 
  • Restaurant, retail, or supervisory experience 
  • At least 18 years of age (where applicable) 
  • High school diploma (or equivalent) Required Competencies 
  • Guest Focus – anticipate and understand guests’ needs and exceed their expectations. 
  • Passion for Results – set compelling targets and deliver on commitments. 
  • Problem Solving and Decision Making – make good decisions based on analysis, experience and judgment. 
  • Building Effective Teams – get the right people in the right places, enabling them to make decisions and celebrate success as a team. 
  • Conflict Management – use interpersonal skills to confront tough issues and resolve disagreements constructively. 
  • Developing Direct Reports and Others – provide honest feedback to team members, actively coaching and supporting them to achieve personal and professional goals.
$17.00

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Posting ID: 992380221 Posted: 2025-08-08 Job Title: Assistant Manager