Restaurant Assistant Manager

Company Overview:
Join the team at Ben's Soft Pretzels, where we serve up the best soft pretzels with a side of fun and excellent customer service. We are looking for enthusiastic and dedicated individuals to join our management team at three of our locations. If you're passionate about food, customer service, and leadership, we want to hear from you!

Job Description:
As an Assistant Manager at Ben's Soft Pretzels, you will play a key role in ensuring the smooth operation of your assigned location. You will be responsible for assisting the Store Manager in daily operations, leading a team of employees, maintaining high standards of customer service, and ensuring that the store meets sales and profitability goals.

Key Responsibilities:

• Assist the Store Manager in overseeing daily operations, including opening and closing procedures.
• Supervise, train, and motivate team members to deliver exceptional customer service.
• Ensure compliance with company policies, procedures, and food safety standards.
• Manage inventory, order supplies, and maintain accurate records.
• Handle customer inquiries and feedback, and resolve any issues promptly.
• Monitor and maintain store cleanliness and presentation standards.
• Assist in creating and executing promotional activities to drive sales.
• Step into the Store Manager role as needed.

Qualifications:

• Previous experience in a supervisory or management role in the food service or retail industry.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment and handle multiple tasks.
• Excellent customer service skills and a positive attitude.
• Basic knowledge of inventory management.
• Flexibility to work various shifts, including evenings and weekends.
• Certifications in management or hospitality are a plus.

Benefits:

• Competitive wages.
• Opportunities for growth and advancement within the company.
• Paid training and development programs.
• Flexible scheduling.

How to Apply:
If you’re ready to be part of our team and take on a leadership role at Ben's Soft Pretzels, please send your resume and a brief cover letter to livewirellc@hotmail.com Please include "Assistant Manager Application" in the subject line.

Ben's Soft Pretzels is an equal opportunity employer and encourages all qualified individuals to apply.