Client Services Coordinator - Full-time

Client Services Coordinator

Denver, NC

About Us:

We are a high growth, Vision / Mission-focused, Values-driven facilities maintenance company located in Denver, NC, providing world class client services to companies across the US and are looking for a success minded Project Coordinator to join our team.

Would you like to be part of a high growth company, recognized for more than 5 years as one of Charlotte's "Fast 50"?

Are you STRONG on customer service, enjoy a fast-paced environment, where you determine your own income?

The Client Services Coordinator role is a great option for success-minded professionals-who desire to excel in a fun, fast-paced culture. We are located in Denver, NC. Learn more about our company at www.lakesideps.com.

Click the following link to apply: https://lakeside-project-solutions.com/jobs

Position Description:

Project Coordinators supervise facility maintenance requests from beginning to end. The ability to work in a fast-paced environment is important to success. This is an office-based position requiring substantial phone and computer usage.

What you'll do as a Client Services Coordinator:

• Estimate and negotiate single trade facilities maintenance projects.
• Coordinate 30 to 50 work orders simultaneously.
• Source and manage subcontractors to execute repairs within budget and on time.
• Provide exemplary customer service and communication.
• Use various computer tools to communicate project information per company procedures.
• Receive OSHA 30 Certification within 6 months of hire date (Paid for by Employer)

What you must have:

• Demonstrated ability to effectively manage a high volume of work orders in a fast-paced work environment.
• Outstanding communication and negotiation skills.
• Ability to cultivate positive interpersonal relationships and constructively manage conflict.
• Critical thinking / Problem solving skills.
• Significant phone and computer fluency.
• Energetic and outgoing personality.
• Ability to quickly learn work order management systems.
• Demonstrated excellence in customer service.
• Mastery of written and spoken English
• Excellent organizational and time-management skills.
• A team player with leadership abilities.
• Must be willing to work on-call shifts (remotely).

Work location: Denver, NC

Job Type: Full-time

Education: Associate’s degree (Preferred)

Work authorization: United States (Required)

Compensation and Benefits:

• Hybrid work option available after 90 days, based on performance evaluation
• Available Benefits include health, vision, dental, life insurance, short and long-term disability insurance, paid time off accrual, paid holidays, EAP, and 401K with company match.
• We offer a competitive base salary plus bonuses. We have a performance-based culture and compensation system.

Salary range: $55,000.00 - $65,000.00 per year on average

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Required qualifications:

• Legally authorized to work in the United States
• 18 years or older
• Reliable transportation to and from work
• Background check
• Motor Vehicle Report (MVR) Review
• Drug screening
• Retail skills: customer service
• Speaks English
• Reads English
• Available to work: on call
• Available to work: weekdays
• Has (or willing to open) a checking account for direct deposit