Receptionist/Heatlhcare

Our client provides a variety of health care management, administrative services, and business process solutions to provider groups, independent physician practices, facilities and payers. Established in January 1999 , the organization has grown to become an industry leader that provides services not only to affiliated groups but to other organizations as well. Today the team of over 700 people, based in Sacramento, with a service center in Salt Lake City, and five regional offices provides services to over 550,000 members from more than 30 health care organizations; managing more than $2.25 billion in receivables and managed care services each year. Now Hiring: Receptionist (Director of First Impressions) The Receptionist is responsible for welcoming, greeting , and assisting employees and visitors while providing excellent customer service. This position will check in visitors for appointments, schedule appointments and direct the flow of traffic in the lobby. Qualifications High School graduate or GED required. Typing certificate for 35 WPM required and required to be furnished at time of interview. Customer Service skills such as would be gained working with the public for minimum of 1 year. Candidate must have previous experience working with computers working in an office setting. A working knowledge of computer systems and their software applications is essential for this position. A knowledge of what constitutes excellent customer service and going the extra mile is required. The ability to read, write, and verbally communicate in English. Some office locations may require fluency in other languages. The ability to communicate professionally, calmly and effectively with all customers in a medical office environment. The ability to deal effectively with challenging customer service interactions. The ability to complete multiple tasks with a high level of accuracy and insure quality communications. Ability to manage shifting priorities with frequent interruptions is a required skill. This position may be required to travel to other patient service center. The ability to promote a positive teamwork through excellent attendance, great attitude, and a spirit of cooperation. Organizational and prioritization skills are required. The ability to pay attention to detail is required. Well developed phone and customer service skills are important skills for this position. Good spelling and grammar skill are essential for this position. Ability to learn how to operate office equipment is required.