Reprocessing Program Crd - Indianapolis, IN

Description



Under the supervision of the Director of Field Services, the Reprocessing Program Coordinator is responsible for the successful implementation of the Medline ReNewal Reprocessing Program at various Indianapolis area facilities to help ensure staff acceptance and follow-through with procedures. This individual will deliver excellent service and support to maintain and grow the program through the job functions listed herein, although not limited to the following:




Essential Functions:

• Overseeing and taking an active role in device preparation (pre-cleaning and decontamination) in readying product shipment to Medline ReNewal. Making recommendations and improvements as necessary;
• Coordinating the packing and shipment of collection containers and labeling/organizing products in the facility’s stock room to simply identification of reprocessed devices;
• Assisting in the OnDemand training process and setting up designated system users for Auto Notifications;
• Utilizing OnDemand to present operational data and management reports as directed by management including facility scorecard to highlight reprocessing savings and waste diversion results;
• Identifying products that are able to be reprocessed and then offering suggestions to key personnel regarding savings opportunities;
• Making regular rounds throughout the facility to address questions / concerns and assist in device flow processes;
• Educating and training staff on the value of reprocessing and reprocessing best practices;
• Observing cases and monitoring case flow to ensure optimum reprocessing steps are taking place (or to identify areas of improvement);
• Taking part in In-Service sessions as directed by Account Manager or Regional Sales Director;
• Conducting 1-on-1 and small group feedback discussions and use of survey tools to gather information.

Qualification

• HS Diploma required; some college or Assoc. Degree as Surgical Tech or related field highly preferred;
• 1-2 year's minimum experience in a hospital or operating room setting; Surgical Tech experience strongly preferred;
• Strong interpersonal and communication skills (oral and written); must be fluent in English; bi-lingual in Spanish a plus;
• Must be able to receive and maintain hospital certification to access assigned facilities;
• Demonstrated customer care and support skills with an emphasis on responsive, proactive support;
• Strong organizational dna time-management skills; ability to apply structure and self-discipline within day-to-day work regimen to achieve goals;
• Must have valid driver's license, clean driving record, and dependable vehicle with insurance to use in travelling between multiple hospitals;
• Demonstrated aptitude to build relationships, obtain buy-in from key personnel and successfully “market” self as a value-add resource, as well as Medline ReNewal as a trusted partner.