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in Rochester, NY
Deli Customer Service
Hours | Part-time |
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Location | East Ave,1750 East Avenue Rochester, New York |
About this job
Want a job you’ll LOVE?
Our Deli department offers a wide variety of delicious sliced meats and cheeses, ideas for easy entertaining, and countless meal solutions and suggestions. In this department, you’ll work closely with a team to help make great meals easy and provide incredible service to our customers. If you have a passion for food and enjoy working in a fast-paced environment, then this could be the role for you!
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How do I make a difference?
Providing Incredible, Knowledge Based Customer Service
- Proactively approach customers, slice, weigh and package a variety of items as requested, and answer any questions about products or service offered
- Slice a variety of meats and cheeses throughout the day to maintain product levels on wafer trays and ensure the most efficient customer service at the counter
- Work with team members to maintain the overall appearance of the department, ensure cases are well-merchandised, properly signed, and stocked with supplies to complete tasks efficiently
- Unload and break down deliveries, stock cases and coolers; refill to meet customer needs while rotating for freshness
- Follow Wegmans core recipes and job aides when preparing all products for use in the Prepared Foods department, ensure a consistent outcome in line with Wegmans standards of quality
- Properly handle products, use equipment, keep accurate logs and follow sanitation practices in accordance with food and human safety guidelines, and Simplification 5S procedures
- Support, encourage, and respect co-workers
- Work with supervisor to set and achieve goals for professional development
- Comply with Wegmans Policies and Work Rules, as well as, federal and state laws
- Maintain open lines of communication with supervisors and coworkers to ensure the most efficient operations in the department
Ensuring High Quality Products & Ingredients
Living Who We Are
Seeking Candidates Who…
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Live our values: caring, respect, empowerment, making a difference, high standards
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Possess teamwork & diversity awareness
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Seek continuous learning opportunities
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Provide incredible customer service
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Ensure food & human safety
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Possess organizational skills
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Provide knowledge based service
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Educate self and others about product knowledge
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Use and explain Wegmans cooking techniques
Preferred Skills and Experience
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Customer Service experience, preferably in a food service industry, grocery or retail setting
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Experience working in a deli and/or using a deli slicer
Work Environment
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Work involves continuous interaction with customers and co-works in a fast-paced environment
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Typical motions include repetitive grasping, repetitive hand and arm movements, bending, reaching, and lifting
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Responsible for moving and lifting an average of 5-20 pounds with a maximum weight lifted of 35 pounds occasionally
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Work involves exposure to various work environments, including cold temperature
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May be exposed to various allergens (things that may cause an allergic reaction)
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Will spend the majority of time on his or her feet and stand or walk without a break for up to 4 hours
* Employment at Wegmans may be contingent upon your completion and our evaluation of a drug screen and/or criminal background check. All Applicants will be screened; only those closely matching the job posting will be interviewed