Restaurant Crew Member

If you are passionate about food and ready to put in some hard work while thinking fast and keeping a smile on your face, we would love to have you join our team. Crew Members plays an integral role in the daily operations of a food establishment. We value our employees and offer a positive and encouraging environment as well as ample opportunities for career advancement. You will enjoy fantastic benefits such as free meals, uniforms, and a flexible schedule as well as competitive pay and optional medical coverage. Take the first step toward a long and rewarding career by becoming a respected member of our team. 

Typical duties include:

• Maintain a fast speed of service, particularly during rush times

• Process large orders for events

• Greet customers, take orders, and serve food with a consistently positive and helpful attitude, to include answering questions about the menu.

• Input orders into a POS system and accept payment using a credit card reader or cash register, calculating customers change accurately and as quickly as required.

• Work together with the kitchen staff to prepare foods while following cooking instructions, safety procedures, and sanitary requirements.

• Ensure restaurant cleanliness daily by clearing tables, returning trays to the kitchen, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.

• Handle guests’ concerns and complaints professionally and calmly to resolve problems.

• Count down your till at the end of each shift and deposit money in the safe

• Maintain a neat and tidy appearance by wearing a uniform and adhering to company dress code.

• Clean your station thoroughly before, during and after each shift.

Restaurant crew members are team-oriented, organized, problem solvers, and attentive to detail. They’re able to learn and understand the different parts of the restaurant and the importance of each role, while also ensuring positive dining experiences for each customer that walks in the door. This requires excellent people skills and the ability to be friendly and cheerful, especially in a fast-paced environment.

Enthusiasm, resilience, and stress tolerance all are also qualities employers look for in a strong restaurant crew member candidate. You should also be responsible, have a strong service ethic, and can multitask, and remain calm in stressful situations.

If you don’t already excel at one or more of the skills listed above, you’ll have an opportunity to learn and perfect those skills in your role. Restaurant crew members often move into other positions in the restaurant, and the skills they may learn and improve through their duties and responsibilities include;

• Active listening. 

• Resilience. 

• Hospitality management.

• Meal and beverage ingredients and recipes.

• Confidence. 

• Physical endurance.

• Empathy.

• Quality awareness and assurance.

• Payment processing (both cash and cards).

• Preparing and cooking food.