Shift leaders help supervise employees and make sure all necessary duties and tasks are completed during their shifts. They often assist their team, monitor and track performance, train new employees, resolve disputes, create shift schedules, and complete several other tasks to ensure efficient and effective business operation.
If you’ve applied for a shift leader role and are scheduled for an interview, that’s great! To have a successful interview and be hired for the role, it’s time to do some research and prepare for the interview.
To help you, we’ve put together a list of common shift leader interview questions, tips for answering them, and advice for your interview.
Research the position and company.
You should always research the position you’ve applied for and the company you’re interviewing with. Understand the job responsibilities listed in the description, and recommended requirements for an ideal candidate. Think about how you meet those requirements and what experience you have with those responsibilities.
Also read about the company, including the history, mission, values, and anything else that you may want to know. This helps show the hiring manager you did your research and are interested in both the role and the company.
Prepare answers to common interview questions (including examples).
This list of common shift leader interview questions and answers is a great place to start. Having an idea of what to expect in the interview, and preparing your responses ahead of time, can help ensure you have strong answers and showcases your preparation. It also gives you time to think through examples to support your answers.
Write down at least three questions to ask the hiring manager.
You should always have questions to ask the hiring manager, whether about the job, company, or your future there. You can ask questions like “Can you walk me through the next steps?” or others that are related to the hiring timeline. Or, ask the manager about why they like working at the company, about the company culture, or the mission or values. Be sure to ask any questions specific to the role if you have them.