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Residential Cooking Appliance Repair Tech (Boynton Beach, FL) job in BOYNTON BEACH
•30 days ago
| Hours | Full-time, Part-time |
|---|---|
| Location | Boynton Beach, Florida |
About this job
This position is responsible for the repair of products in the customer’s home. Products repaired include the following home appliances: Gas & Electric Stoves, Microwave Ovens, Dishwashers, Trash Compactors, Garbage Disposers and other home appliances. This position provides timely and quality repairs of customers’ products while maintaining high customer service.
Additionally, technicians promote and sell additional products and services that directly impact the profitability of the company.
We provide a service van, specialized tools, uniforms, laptop computer, cell telephone, and periodic training.
For additional information about this position, email: technicianrecruit@searshomepro.com
Please take a moment and view our “day in a life of a repair technician video” at this link: Click here to See yourself at sears (Appliance Tech video)
JOB RESPONSIBILITIES
• Work to ensure fast, flexible and expert service to every customer
• Demonstrate a sense of urgency to meet customer time commitments
• Meet key performance metrics and/or productivity goals as defined by the business
• Provide knowledgeable and courteous repair service
• Continuously look for methods to improve business performance and enhance the customer experience
• Follow the Value Added Services Process (i.e., selling extended warranties, water filters, etc.) by effectively
communicating the benefits to the customer
• Mentor other technicians, as applicable
• Follow the truck maintenance schedule and keep a clean, organized truck
• Accurately diagnose and repair appliances/equipment in the customer’s home
• Ethics: Treats people with respect and keeps commitments. Inspires the trust of others. Works ethically and with integrity. Upholds organizational values.
• Diversity: Demonstrates knowledge of EEO policy. Shows respect and sensitivity to cultural differences. Educates others on the value of diversity. Promotes a harassment-free environment. Builds a diverse workforce.
EOE Minorities / Females / Protected Veterans / Disabled
Additionally, technicians promote and sell additional products and services that directly impact the profitability of the company.
We provide a service van, specialized tools, uniforms, laptop computer, cell telephone, and periodic training.
For additional information about this position, email: technicianrecruit@searshomepro.com
Please take a moment and view our “day in a life of a repair technician video” at this link: Click here to See yourself at sears (Appliance Tech video)
JOB RESPONSIBILITIES
• Work to ensure fast, flexible and expert service to every customer
• Demonstrate a sense of urgency to meet customer time commitments
• Meet key performance metrics and/or productivity goals as defined by the business
• Provide knowledgeable and courteous repair service
• Continuously look for methods to improve business performance and enhance the customer experience
• Follow the Value Added Services Process (i.e., selling extended warranties, water filters, etc.) by effectively
communicating the benefits to the customer
• Mentor other technicians, as applicable
• Follow the truck maintenance schedule and keep a clean, organized truck
• Accurately diagnose and repair appliances/equipment in the customer’s home
• Ethics: Treats people with respect and keeps commitments. Inspires the trust of others. Works ethically and with integrity. Upholds organizational values.
• Diversity: Demonstrates knowledge of EEO policy. Shows respect and sensitivity to cultural differences. Educates others on the value of diversity. Promotes a harassment-free environment. Builds a diverse workforce.
EOE Minorities / Females / Protected Veterans / Disabled
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