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in Johnson City, NY
Old Fashioned Sub Shop Part-Time Customer Service
•30 days ago
Hours | Part-time |
---|---|
Location | 650 Harry L Dr Johnson City, New York |
About this job
Mon-Fri 12pm-10pm Sat-Sun 8am-10pm
A glimpse at the job:
When Wegmans customers get a craving for a sub filled with the most delicious ingredients piled atop freshly baked bread, they know to look no farther than our Old Fashioned Sub Shop. As a Customer Service team member in this area, you'll work with a team to ensure customers are receiving the freshest items just as they ordered – and receive it with the incredible service Wegmans prides itself on.
I will add value by:
What abilities I must bring to the table to be considered:
What will set me apart from other candidates:
Work environment:
Other:
A glimpse at the job:
When Wegmans customers get a craving for a sub filled with the most delicious ingredients piled atop freshly baked bread, they know to look no farther than our Old Fashioned Sub Shop. As a Customer Service team member in this area, you'll work with a team to ensure customers are receiving the freshest items just as they ordered – and receive it with the incredible service Wegmans prides itself on.
I will add value by:
- Providing incredible customer service, proactively approaching customers, preparing orders as requested and answering any questions they have about products or programs offered
- Completing all tasks in the department including preparing subs and wraps for customers; baking bread and cookies; slicing meats, cheeses, and vegetables; cooking meatballs and chicken strips; preparing and packaging salads; washing dishes, etc.
- Following Wegmans core recipes and department job aides when preparing all products in the department to ensure a consistent outcome in line with Wegmans standards of quality
- Balancing a variety of tasks at one time, being attentive to customers while preparing orders, ensuring supply levels are maintained and keeping an eye on products in the oven
- Maintaining open lines of communication with Team Leader and team members to ensure the most efficient operations in the department
- Working with department team leader to set and achieve goals for professional development
- Properly handling products, using equipment, keeping accurate logs and following sanitation practices in accordance with food safety and safety guidelines
What abilities I must bring to the table to be considered:
- Provide incredible customer service , greeting customers and answering questions in a friendly manner, proactively offering assistance and providing accurate and timely information, making product/ service recommendations and accommodating special requests
- Possess teamwork and diversity awareness by listening to others' points of view and recognizing and appreciating differences
- Recognize and seek opportunities for continuous learning to gain new understandings, skills and knowledge
- Properly handle, prepare, transport and store products; ensuring food and human safety practices are strictly adhered to
- Possess organizational skills , prioritizing requests and department activities while managing interruptions and attending to details to complete tasks within deadlines
- Utilize resources to educate self and others about product uses and characteristics, being sure to share acquired product knowledge
- Learn, use and be able to explain Wegmans sanctioned cooking techniques to assist customers for their success at home
- Has knowledge of products used throughout the store and works across departments to provide knowledge based service to assist customers in finding complete meal solutions
- Possess culinary knife skills which include safely using knives; sharpening and honing the edges of knives; and using them to chop, dice, julienne and mince
What will set me apart from other candidates:
- Customer service experience, preferably in a food service, grocery or retail setting
- Food preparation experience
- Ability to work in a fast-paced environment and produce quality products with speed and accuracy
Work environment:
- Work involves continuous interaction with customers and co-workers in a fast-paced environment
- Typical motions include repetitive hand and arm movements, bending, reaching and lifting
- Responsible for moving and lifting an average of 5 – 15 pounds with a maximum weight lifted of 50 pounds rarely
- May be exposed to various allergens and work environments, including temperature changes
- Will spend the majority of time on his or her feet and stand or walk without a break for up to 4 hours
Other:
- Employment at Wegmans may be contingent upon your completion and our evaluation of a physical, drug screen and/or criminal background check.