Medicare Enrollment & Billing Representative

Aerotek is actively recruiting Medicare Enrollment & Billing Representatives to work in a large healthcare data entry center in the downtown Denver, Colorado area.

PRIMARY DUTIES:

• Responsible for group enrollment, billing activities and maintaining assigned accounts
• Responds to incoming calls and may initiate outgoing calls, providing customer service to plan members, providers and employer groups by answering benefit questions, resolving issues and educating callers
• Verifies enrollment status, makes changes to records, researches and resolves enrollment system rejections
• Addresses a variety of enrollment questions or concerns received by phone or mail
• Responsible for all billing and delinquency processes for assigned groups
• Ensures accuracy and timeliness of the membership and billing function
• Responds to inquiries concerning enrollment processes
• Maintains enrollment database
• Orders Identification Cards
• Determines eligibility and applies contract language for each case assigned
• Performs error output resolution for electronic eligibility and processes error discrepancy list
• Bills, collects premiums and reconciles payments
• Maintains and reconciles premium bill, self-bill and individual billed accounts
• Notifies clients of premium discrepancies through payment adjustment notices and detailed audits
• Performs basic job functions with help from co-workers, specialists and managers on non-basic issues.
• Responds to customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims
• Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database
• Thoroughly documents inquiry outcomes for accurate tracking and analysis
• Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner
• Researches and analyzes data to address operational challenges and customer service issues
• Provides external and internal customers with requested information
• Uses computerized systems for tracking, information gathering and troubleshooting

QUALIFICATIONS:

• High School Diploma or GED
• 1 year minimum Customer Service/Administrative Experience
• Basic computer proficiency
• Knowledge of healthcare, medical terminology, and/or HIPAA preferred
• Good attendance record and tenure with previous employment
• Excellent verbal and written communication skills
• Excellent organizational skills
• Keen attention to detail and drive for accurate results

SCHEDULE:

• Start date: August 3, 2015
• Training will be Monday through Friday 8:00 am to 4:30 pm for the first 4-6 weeks
• Full-time: 40 hours/week
• Must be available between 6:00 am and 6:00 pm 7 days/week after training

CONTRACT DURATION & PAY:

• This position is a 6 month contract (with possibility to convert to permanent employee) paying $12.50/hour

Qualified and Interested Candidates, please apply with resume to:

Larissa Jording, Aerotek Account Recruiting Manager

(303)224-4485

About Aerotek:

Aerotek, headquartered in Hanover, Md., is a leading provider of technical, professional and industrial staffing services. Established in 1983, Aerotek is an operating company of Allegis Group, the largest provider of staffing services in the U.S. Aerotek operates a network of more than 200 non-franchised offices throughout the U.S., Canada and Europe. For more information, visit .

Aerotek is acting as an Employment Agency in relation to this vacancy.