Broadband Product Manager

DISH is one of the most innovative product companies in the Video industry, with a history of being first to market on many key consumer experiences –  a satellite receiver with built-in DVR, multi-room DVRs, 1080p programming, Google TV integration, and TV Everywhere technology offering live TV and DVR on mobile devices. More recently, DISH introduced Tailgater, dishNET broadband service,Blockbuster @Home, and Mobile applications, as well as the Hopper – the most advanced Whole-Home HD DVR with innovative features like PrimeTime Anytime and AutoHop. PCMag called the Hopper the “best whole-home DVR and cable/satellite tuner experience we've seen yet,” and the Hopper has received numerous accolades from CNET, Engadget and Popular Mechanics.

The DISH product management team is responsible for the creation and introduction of DISH’s cutting-edge technology, including these products and more. We are looking for dynamic, intelligent, high-energy individuals to join the product team, people who will help shape our mission to offer the most innovative products with the best consumer experience.

A successful Broadband Product Manager will have the following:

• A minimum of 2 years of product management and/or product marketing experience. Bachelor's degree from four-year college or university; or two years related experience and/or training; and four plus years of experience; or equivalent combination of education and experience.
• Ability to learn quickly, prioritize and work under pressure, and adapt to a rapidly changing environment and demonstrate a sense of urgency.
• General understanding of broadband trends, emerging technology, provider offerings, and relationships and good understanding of LAN and WAN Networking concepts, routing protocols, TCP/IP and VoIP.
• Exceptional analytical skills and ability to solve ambiguous problems and deliver results in spite of challenges.
• Excellent communication, presentation, organizational and project management skills.
• Knowledge of sales and marketing principles as well as high degree of technical acumen and ability to synthesize new technology concepts at a fast pace.
• Ability to read, analyze and interpret business periodicals, technical procedures or government policy.

The Broadband Product Manager is responsible for product definition, marketing, operational implementation, forecasting, and profit and loss statements for the company’s broadband products.  The individual in this role is also responsible for driving value and growth with emphasis on building subscriber activations, reducing churn and implementing product enhancements.

The Broadband Product Manager will serve as the internal and external champion for dishNET Broadband, comprised of dishNet Wireline and dishNet Satellite. This person will manage internal and external relationships to deliver product roadmap requirements. Responsibilities include identifying and analyzing industry and market trends, managing external partner relationships, and cross functional coordination within Dish. The person in this position must be able to communicate with all areas of the company as well as with external partners and vendors. 

Primary duties and responsibilities include:

• Research, interpret and analyze current market and industry trends and competitive environment for the purpose of defining portfolio of products and services and outlining a clear roadmap.
• Support roadmap recommendations to executive management including the launch of new features, products and services.
• Develop strategy for customer acquisition including marketing to new and existing subscribers.
• Oversee the planning, development, design, and implementation of assigned program or product launch across development teams (IT, operations, retention, customer support and fulfillment).
• Manage vendor relationships to ensure road map requirements are met.
• Monitor product performance and stability and outline corrective measures as needed.