Repair Center Manager - Full-time / Part-time

Division Description

Siemens is a global technology powerhouse that has stood for engineering excellence, innovation, quality, reliability and internationality for more than 165 years. As a global technology company, Siemens is rigorously leveraging the advantages that this setup provides. To tap business opportunities in both new and established markets, the Company is organized in nine Divisions: Power and Gas, Wind Power and Renewables, Energy Management, Building Technologies, Mobility, Digital Factory, Process Industries and Drives, Healthcare and Financial Services.

The Siemens Digital Factory Division offers a comprehensive portfolio of seamlessly integrated hardware, software and technology-based services in order to support manufacturing companies worldwide in enhancing the flexibility and efficiency of their manufacturing processes and reducing the time to market of their products.

For more information, please visit: http://www.siemens.com/businesses/us/en/digital-factory.htm

Job Description

Position Overview:

Siemens DF & PD Customer Services -- Service Delivery organization is currently searching for a Customer Services Repair Center Manager. Qualified candidate will be responsible for both Financial and Technical Management.

Responsibility for the Alpharetta, GA Repair Center will include driving revenue growth, business relationship development, operations management, and customer satisfaction.

Responsibilities:

Successfully defines work flows, jobs, and reporting relationships to obtain optimum effectiveness. Area of responsibility is primarily tactical/operational in nature, with limited strategic impact. Develops and manages departmental budgets and/or business plans for a small to mid-size department or business unit. Typical responsibility for innovation is to continuously enhance or improve existing policies, products, and methods. Identifies resource needs and develops justification. Troubleshoots and resolves very complex problems. Recommends/ determines organizational structures and supervisory relationships for own segment of company. Responsible for the overall success of function or project.

Required Knowledge/Skills, Education, and Experience:

- 8+ years experience of successful experience in operations or customer services management

- BS/BA in related discipline or Equivalent experience

- Business relationship development experience

- Certified or is experienced with Six Sigma or LEAN methodologies

- Travel: 20%

Preferred Knowledge/Skills, Education, and Experience:

- Experience with financial P&L management

- Experience managing people

- Repair or manufacturing operations experience

*LI-KAM

Siemens encourages qualified long-term unemployed individuals to apply for open positions.

Offer of employment with Siemens is conditioned upon the successful completion of a background check and drug screen, subject to applicable laws and regulations.

Equal Employment Opportunity Statement

Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, marital status, family responsibilities, pregnancy, genetic information, protected veteran or military status, other categories protected by federal, state, or local law, and regardless of whether the qualified applicants are individuals with disabilities.

EEO is the Law:

Applicants and employees are protected under Federal law from discrimination. Click here to learn more.

Pay Transparency Non-Discrimination Provision:

Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. Click here to learn more.