Barista Manager - Full-time

Description

A glimpse at the job:

If you love the scents and sounds of brewing coffee and understand how important that morning cup is, there’s no better place for you to work than a Wegmans Coffee Shop. In the unique role of a Coffee Shop Team Leader, you’ll be given the opportunity to develop the skills and passions of a team of could-be coffee connoisseurs, introduce innovative flavor concoctions, and manage a small café within a larger store setting. You’ll share your passion and knowledge of the coffee industry to ensure customers have the freshest, most delicious blends available throughout the day – and receive it with the incredible service Wegmans prides itself on.

I will add value by:

• Providing incredible service by building rapport with employees and customers, remembering “regular” drink orders and conversing with customers while preparing orders
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  Using interviewing, performance and career tools to hire, manage and develop others, working with employees to set and achieve individual and department goals
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  Using knowledge of and passion for the industry to educate others about current and new products, making recommendations to meet a customer’s needs, and helping plan and prepare delicious beverages for daily enjoyment and special events
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  Following Wegmans core recipes to prepare drink orders with speed and accuracy
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  Merchandising products in innovative and eye-catching displays to increase customer awareness and promote sales in the department
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  Ensuring the department is well-stocked, properly staffed, and operating profitably through proper ordering and scheduling practices
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  Contributing to department profitability by controlling inventory levels and expenses such as payroll and shrink
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  Tracking daily shrink and coming up with ways to reduce waste with continuous improvement practices in mind
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  Properly maintaining and operating all equipment and machinery in the department, including but not limited to, espresso machines, blenders, commercial coffee brewers and coffee pots while being mindful of safety and food safety techniques
  
  

Qualifications

What abilities I must bring to the table to be considered:

• Understand, recognize and implement the company values; striving to make a difference by empowering employees and promoting high standards and excellence in all areas (Who We Are)
• Use performance and career development tools to manage and develop others, working with employees to set and achieve individual and department goals
• Practice proper planning and staffing techniques which include managing time and resources
• Work towards continuous improvement to encourage change; find ways to increase profitability and productivity; and improve processes, products & customer service in the department(s)
• Use data analysis, wisdom, experience, judgment, and past actions as well as input from other sources for decision making, always considering the impact on customers, sales and contribution (profit)
• Control inventory levels and expenses such as payroll and shrink to impact bottom-line contribution (profit) for the department
• Ability to multi-task and react to a variety of situations at one time
• Practice proper ordering techniques to complete orders by deadlines and participate in inventory process to ensure items are available to support merchandising programs and product promotions
• Exhibit merchandising skills by attractively displaying products considering seasonality, cross-merchandising opportunities and corporate programs with the aim of educating and enticing customers
• Assist with meal preparation and planning by providing customers with proper serving guidelines and recommending correct cooking techniques, helping to make great meals easy

What will set me apart from other candidates:

• Supervisory/ managerial experience
• Working knowledge of and a passion for coffee and the coffee industry including how coffee is grown, processed and roasted; differences between Specialty Coffee and Non- Specialty Coffee; knowledge of Fair Trade and/ or Organic coffee
• Experience working in a coffee shop or kiosk environment
• Working knowledge of tea

Work environment:

• Work involves continuous interaction with customers and co-workers in a fast-paced environment
• Typical motions include repetitive arm and hand movements, bending, reaching and frequent lifting
• Responsible for moving and lifting an average of 1 – 10 pounds of product with the occasional need to lift a maximum of 35 pounds
• Will spend time in cooler and working with hot equipment and products
• May be exposed to various allergens
• Will spend the majority of time on his or her feet and stand without a break for up to 4 hours

Other:

• Employment at Wegmans may be contingent upon your completion and our evaluation of a physical, drug screen and/or criminal background check.
  
  

Age Requirement: Must be 18 years or older.

Days/Hours Requirement: Full Time applicants are required to have an open availability Monday - Saturday, between the primary operating hours of 6am–Midnight. Full time employees are typically scheduled a minimum of 40 hours/week, including evenings and weekends to meet business needs. Our existing stores experience busy sales patterns on the weekends. All hourly employees will earn time and one-half on Sunday.