Assistant Store Manager - Ski Depot @ Silvercreek - Full Time - Winter Seasonal

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

SUMMARY OF JOB:

To manage the day-to-day store operations by establishing and maintaining a high level of customer service and operational excellence. To provide managerial support for the Store Manager in staff management, budget development / maintenance and policy enforcement.

ESSENTIAL JOB RESPONSIBILITIES:

• Direct the daily work within the store when manager on-duty – determining sales techniques, dividing work, scheduling, monitoring and implementing compliance measures and loss prevention techniques, maintaining merchandising and cleanliness standards
• Meet operational expectations by administering company policies and implementing and maintaining high retail standards as set forth by the Store and Regional Manager
• Participate in hiring and on boarding of new employees– interviewing, selecting, training, setting rates of pay
• Engage in performance management of store personnel – handling employee complaints, delivering positive reinforcement, disciplining employees, appraising employee productivity, monitoring employee sales performance
• Engage in performance management of store personnel – evaluating employee performance, delivering timely feedback and administering performance evaluations
• Provide training resources for employees in POS, product knowledge, guest service, sales and company values
• Ensure the store associates follow company sales and selling standards and provide excellent customer service
• Enforce company cash handling and other Loss Prevention policies and procedures
• Contribute to the planning and control activities for the store’s annual operating budget
• Monitor daily payroll budgets
• Manage inventory control and meet or exceed inventory goals
• Create, manage and monitor store work schedules
• Generate sales, demonstrate and maintain a professional standard of guest service
• Resolve customer inquiries and complaints
• Remain current on new industry products and trends; demonstrate knowledge of products
• Maintain all company paperwork according to policies and standards
•  

JOB REQUIREMENTS:

• HS Diploma or GED Equivalent
• 2 years of retail experience preferred, snowsports and rental experience preferred
• 1 year of management experience preffered
• 2 years of ski/snowboard repair and tune experience preferred
• Comfortable with Microsoft Office products; Word, Excel, Outlook, and PowerPoint English fluency
• Excellent communications skills both written and verbal
• Self-motivated with the ability to multi-task
• Familiarity with rental and retail POS systems preferred
• Must be a team player and be able to handle fast paced stressful environment
• Possess the desire to offer the highest customer service standards to guests
• Must have flexible schedule, available to work all shifts including nights, weekends and holidays

Some of the benefits include:

• Free Winter Park Resort pass and EPIC pass
• Employee discounts at our retail stores
• Employee Assistance Program (EAP)
• Excellent training and professional development
• Other Qualifying Benefits and Bonuses

Our employees have been making a name for themselves since 1976 with their love for the outdoor industry.
Breeze at Ski Depot Sports located in beautiful Winter Park, CO is truly in the heart of the Rockies and the heart of outdoor living. We make sure our employees are taken care with both a Winter Park lift pass and a Vail Resorts lift pass. Our employees thrive on delivering exceptional customer service with the amazing selection of products our store offers. Share your enthusiasm for the outdoors with us!

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 141619