Customer Service Representative - $ 18/hr!! - Full-time / Part-time

MUST BE AVAILABLE TO WORK UNTIL 8pm AND SUNDAY'S

Looking for several individuals with Financial Customer Service Experience. Inbound customer service experience for a Bank or Financial Institution preferred. Will be helping customers navigate their accounts, processing payments and credit/debit cards. Looking to interview ASAP. Requires 1 year minimum experience.

For immediate consideration please me your resume directly with the subject line of "Financial Customer Service in Euless"

Please be patient with response time due to the overwhelming number of applicants.

• Provides customer solutions by providing seamless delivery of service, and/or fulfillment requests by answering calls, text messages or emails in a contact center environment.
• Requires knowledge of multiple products and ability to deepen or retain relationships through service.
• Performs routine account-related transactions.
• Involves referring customers to the appropriate line of business for products not supported.
• May be required to solve problems and investigate/resolve a wide variety of issues and requests that include gathering additional information, setting expectations and working with other support organizations to fulfill the request.
• May handle escalated issues by successfully navigating the organization to resolve customer requests.
• Routes, maintains and tracks outstanding servicing requests and provides thorough follow up.
• Accountable for the successful resolution of all customer requests.

Aerotek is acting as an Employment Agency in relation to this vacancy.