Good pay Use left and right arrow keys to navigate

Compare Pay

Verified Pay
This job pays $3.66 per hour more than the average pay for similar jobs in your area.

$10.02

$13.84

$17.50

$22.2


About this job

divdiv style="padding:10.0px 0.0px;border:1.0px solid transparent"div style="font-size:16.0px;word-wrap:break-word"H2 style="font-size:1.0em;margin:0.0px"About WFS/H2 /divdivpspan style="font-size:14.0px"span style="font-family:Times New Roman, Times, serif"Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely.  We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents.  Are you ready to take off on your next career with us?/span/span/p/div/divdiv style="padding:10.0px 0.0px;border:1.0px solid transparent"div style="font-size:16.0px;word-wrap:break-word"H2 style="font-size:1.0em;margin:0.0px"Job Summary/H2 /divdivpspan style="font-size:14.0px"span style="font-family:Times New Roman, Times, serif"Responsible to greet and assist customers and ensure proper documentation and communication, internally and externally, for import operations./span/span/p pspan style="font-size:14.0px"span style="font-family:Times New Roman, Times, serif"$17.50 per hour./span/span/p /div/divdiv style="padding:10.0px 0.0px;border:1.0px solid transparent"div style="font-size:16.0px;word-wrap:break-word"H2 style="font-size:1.0em;margin:0.0px"Responsibilities/H2 /divdivul lispan style="font-size:14.0px"span style="font-family:Times New Roman, Times, serif"Prepare documentation prior to flight arrival or flight departure, review, organize, make copies and distribute accordingly./span/span/li lispan style="font-size:14.0px"span style="font-family:Times New Roman, Times, serif"Travel to Airport Operational Area (AOA) to meet flight upon arrival or departure of flight to retrieve or drop off flight documents./span/span/li lispan style="font-size:14.0px"span style="font-family:Times New Roman, Times, serif"Notify Broker or Freight Forwarder on the Master Airway Bill (MAWB) of shipment’s arrival at warehouse facility or on/span/spanspan style="font-size:14.0px"span style="font-family:Times New Roman, Times, serif" hold./span/span/li lispan style="font-size:14.0px"span style="font-family:Times New Roman, Times, serif"Provide assistance to customers arriving to retrieve their documents and freight./span/span/li lispan style="font-size:14.0px"span style="font-family:Times New Roman, Times, serif"Collect appropriate charges and document method of payment./span/span/li lispan style="font-size:14.0px"span style="font-family:Times New Roman, Times, serif"Process “Customs Out” (proof of delivery) for every transaction before the customer’s departure./span/span/li lispan style="font-size:14.0px"span style="font-family:Times New Roman, Times, serif"Assist in completion of MAWBS for over-the-counter shipments./span/span/li lispan style="font-size:14.0px"span style="font-family:Times New Roman, Times, serif"Confirm all bookings are accepted/span/span/li lispan style="font-size:14.0px"span style="font-family:Times New Roman, Times, serif"Confirm TSA mandatory screening./span/span/li lispan style="font-size:14.0px"span style="font-family:Times New Roman, Times, serif"Confirm Dangerous Goods (DG) have been checked within aircraft limits and Follow specific procedure for DG shipments when received, including when shipment is abandoned by consignee./span/span/li lispan style="font-size:14.0px"span style="font-family:Times New Roman, Times, serif"Data capture AWB information into airline system(s)./span/span/li lispan style="font-size:14.0px"span style="font-family:Times New Roman, Times, serif"Manifest flight based on information received from the warehouse./span/span/li lispan style="font-size:14.0px"span style="font-family:Times New Roman, Times, serif"Print flight manifest, cargo pallet message, deadload and NOTOC and deliver to the aircraft./span/span/li lispan style="font-size:14.0px"span style="font-family:Times New Roman, Times, serif"Verify post flight inventory with documents on hand./span/span/li lispan style="font-size:14.0px"span style="font-family:Times New Roman, Times, serif"File maintenance of all pertinent documents and records./span/span/li lispan style="font-size:14.0px"span style="font-family:Times New Roman, Times, serif"Prepare various reports (Irregularity, Weekly Import and/or Export Statistics)/span/span/li lispan style="font-size:14.0px"span style="font-family:Times New Roman, Times, serif"Answer incoming calls and responds to emails./span/span/li lispan style="font-size:14.0px"span style="font-family:Times New Roman, Times, serif"Demonstrate diligence required to maintain security under the Airport Police, TSA and United States/span/span/li /ul/div/divdiv style="padding:10.0px 0.0px;border:1.0px solid transparent"div style="font-size:16.0px;word-wrap:break-word"H2 style="font-size:1.0em;margin:0.0px"Minimum Requirements/H2 /divdivul lispan style="font-size:14.0px"span style="font-family:Times New Roman, Times, serif"Must be at least 18 years of age./span/span/li lispan style="font-size:14.0px"span style="font-family:Times New Roman, Times, serif"Must possess clean driving record and valid driver’s license./span/span/li lispan style="font-size:14.0px"span style="font-family:Times New Roman, Times, serif"Must provide proof of the legal right to work in the United States./span/span/li /ul/div/divdiv style="padding:10.0px 0.0px;border:1.0px solid transparent"div style="font-size:16.0px;word-wrap:break-word"H2 style="font-size:1.0em;margin:0.0px"Preferred Skills/H2 /divdivul lispan style="font-size:14.0px"span style="font-family:Times New Roman, Times, serif"Typing skills with ability to type a minimum of 35 wpm./span/span/li lispan style="font-size:14.0px"span style="font-family:Times New Roman, Times, serif"English proficiency (e.g., reading, writing, speaking, listening)./span/span/li lispan style="font-size:14.0px"span style="font-family:Times New Roman, Times, serif"Mental abilities (e.g., visual observation and identification, mental rotation)./span/span/li lispan style="font-size:14.0px"span style="font-family:Times New Roman, Times, serif"Interpersonal skills (e.g., customer service, dependability)./span/span/li lispan style="font-size:14.0px"span style="font-family:Times New Roman, Times, serif"Work values (e.g., responsibility, honesty, integrity)./span/span/li lispan style="font-size:14.0px"span style="font-family:Times New Roman, Times, serif"Knowledge of basic arithmetic and mathematics./span/span/li lispan style="font-size:14.0px"span style="font-family:Times New Roman, Times, serif"Comprehension of airway bill import procedures and government regulations./span/span/li lispan style="font-size:14.0px"span style="font-family:Times New Roman, Times, serif"Attention to detail and organization skills./span/span/li lispan style="font-size:14.0px"span style="font-family:Times New Roman, Times, serif"Ability to follow instructions from supervisor or lead agent./span/span/li lispan style="font-size:14.0px"span style="font-family:Times New Roman, Times, serif"Ability to work as an effective team member./span/span/li lispan style="font-size:14.0px"span style="font-family:Times New Roman, Times, serif"Ability to obtain U.S. Customs seal and license to drive on Airport Operational Area (AOA)./span/span/li lispan style="font-size:14.0px"span style="font-family:Times New Roman, Times, serif"Office skills including file maintenance, basic computer knowledge, answering telephone quickly and ability to multi-task./span/span/li /ul/div/divdiv style="padding:10.0px 0.0px;border:1.0px solid transparent"div style="font-size:16.0px;word-wrap:break-word"H2 style="font-size:1.0em;margin:0.0px"Physical Requirements/Working Conditions/H2 /divdivul lispan style="font-size:14.0px"span style="font-family:Times New Roman, Times, serif"Must be able to lift up to 50 lbs./span/span/li lispan style="font-size:14.0px"span style="font-family:Times New Roman, Times, serif"Tolerate moderate to loud levels of noise within the work environment./span/span/li lispan style="font-size:14.0px"span style="font-family:Times New Roman, Times, serif"Stand and remain standing for periods up to 3 hours without sitting./span/span/li lispan style="font-size:14.0px"span style="font-family:Times New Roman, Times, serif"Demonstrate daily a fitness for obligation without impairment due to illegal drugs, sleep deprivation, medication, or alcohol./span/span/li lispan style="font-size:14.0px"span style="font-family:Times New Roman, Times, serif"May be required to work all of the following: irregular hours and/or shifts, including split-shifts; holidays and weekends; overtime; and extended hours./span/span/li /ul/div/divdiv style="padding:10.0px 0.0px;border:1.0px solid transparent"div style="font-size:16.0px;word-wrap:break-word"H2 style="font-size:1.0em;margin:0.0px"Perks amp; Benefits/H2 /divdivullispan style="font-size:14.0px"span style="font-family:Times New Roman, Times, serif"embWant your pay in advance? /b/em Access your pay when you need it through DailyPay app!/span/span/li lispan style="font-size:14.0px"span style="font-family:Times New Roman, Times, serif"embAre you a top performer who thrives on recognition? /b/em On the spot awards offered through the Awardco Platform including gift cards and more!/span/span/li lispan style="font-size:14.0px"span style="font-family:Times New Roman, Times, serif"embNeed quality medical care? /b/em  Multiple options for both full and part-time employees!/span/span/li lispan style="font-size:14.0px"span style="font-family:Times New Roman, Times, serif"embWant WFS Employee Extras? /b/emTravel Discounts, Pet insurance, Discount Shopping amp; More!/span/span/li lispan style="font-size:14.0px"span style="font-family:Times New Roman, Times, serif"embLooking to stay healthy and improve your life?  /b/emWellness Programs offered to all employees!/span/span/li lispan style="font-size:14.0px"span style="font-family:Times New Roman, Times, serif"embWant to invest in your future?  /b/em401k program offered with company match!/span/span/li lispan style="font-size:14.0px"span style="font-family:Times New Roman, Times, serif"embLooking to grow and have a career with us? /b/em Opportunity for Internal Mobility and transfers available!/span/span/li /ul p /p pspan style="font-size:14.0px"span style="font-family:Times New Roman, Times, serif"WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals./span/span/p/div/div/div

Nearby locations

At a glance

Verified Pay $17.50 per hour
Hours Part-time
Location Pittsburgh, PA
Pittsburgh, Pennsylvania
Posting ID: 1099769589 Posted: 2025-07-16 Job Title: Airline Customer Service Agent