Fulfillment Operations Team Leader - Full-time / Part-time

The pay range per hour is $23.75 - $40.40p style="text-align:inherit"/pp style="text-align:left"spanspanPay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at /spana href="https://corporate.target.com/careers/benefits" target="_blank"spanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspanspan class="WMM0"https://corporate.target.com/careers/benefits/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/span/aspanspan./span/span/span/pp style="text-align:inherit"/pdivdivpbspanALL ABOUT TARGET/span/bspan /span/p/divdivpspanspanWorking at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. /span/spana href="https://corporate.target.com/about" target="_blank"spanuspanLearn more about Target here./span/u/span/auspan /span/uspanspan /span/spanspan /span/p/divdivpspan /span/p/divdivpbspanALL ABOUT /spanspanFULFILLMENT/span/bspan /span/p/divdivpspanspanExperts of operations, process and efficiency who enable a consistent experience for our guests by ensuring guests get what they want, when they want it, and how they want it. The fulfillment team picks, /spanspanpreps, packs, sorts, and /spanspanships/spanspan,/spanspan products/spanspan safely, /spanspanefficiently/spanspan and effectively to deliver convenience and quality for our guests./span/spanspan /span/p/divdivpspan /span/p/divdivpbspanAt Target/spanspan,/spanspan we believe in our /spanspanleaders/spanspan having meaningful experiences that help them build and develop skills for a career. The role of a Fulfillment Operations Team Leader can provide you with the/spanspan skills and experience of/spanspan:/span/bspan /span/p/divdivullipspanspanG/spanspanuest service fundamentals and experience building a guest first culture on your team/span/spanspan /span/p/li/ul/divdivullipspanspanR/spanspanetail business fundamentals/spanspan /spanspanincluding/spanspan:/spanspan department sales trends, inventory management, guest shopping patterns, /spanspanpricing/spanspan and promotions strategies/span/spanspan /span/p/li/ul/divdivullipspanspanP/spanspanlanning department(s) daily/weekly workload to support business priorities and deliver sales goals/span/spanspan /span/p/li/ul/divdivullipspanspanP/spanspanrocess improvements and workload efficiency/span/spanspan /span/p/li/ul/divdivullipspanspanLeading a team of hourly team members; /spanspanincluding skills in interviewing, developing, coaching, evaluating, and /spanspanretaining/spanspan talent./span/spanspan /span/p/li/ul/divdivpspan /span/p/divdivpbspanAs a Fulfillment Operations Team Leader, no two days/spanspan are ever the same, but a typical day will /spanspanmost likely include/spanspan the following responsibilities:/span/bspan /span/p/divdivullipspanspanDemonstrate a service culture that prioritizes the guest service experience. Model, train and coach expectations to deliver the service standard./span/spanspan /span/p/li/ul/divdivullipspanspanLead your team and /spanspand/spanspanriv/span/spanspanspane/span/spanspanspan fulfillment /spanspangoals/spanspan,/spanspan understand your role in supporting sales growth and how your departments and team contribute to /spanspanand/spanspan impact total store profitability, in support of your leader/spanspan./span/spanspan /span/p/li/ul/divdivullipspanspanUtilize your workload planning tools to /spanspanensure your team /spanspancomplete/spanspans/spanspan all scheduled workload /spanspanand/spanspan all orders are fulfilled to meet the delivery and service standards/spanspan./span/spanspan /span/p/li/ul/divdivullipspanspanReview all fulfillment reporting to /spanspanidentify/spanspan gaps and develop a pla/spanspann to resolve/spanspan./span/spanspan /span/p/li/ul/div/divdivdivullipspanspanWith direction from your/spanspan leader/spanspan,/spanspan create/spanspan daily /spanspanplans for /spanspanyour/spanspan /spanspanteam/spanspan./span/spanspan /span/p/li/ul/divdivullipspanspanBe/spanspan an expert of operations, accuracy, /spanspanprocess/spanspan and efficiency/spanspan./span/spanspan /span/p/li/ul/divdivullipspanspanEnable efficient delivery to our guests by leading/spanspan /spanspanpickup and ship from store workload/spanspan./span/spanspan /span/p/li/ul/divdivullipspanspanEvaluate and recommend candidates for open positions and develop a guest-centric team/spanspan. Support your leader in their onboarding./span/spanspan /span/p/li/ul/divdivullipspanspanWith /spanspanyour leader/spanspan /spanspane/spanspanstablish/spanspan clear goals /spanspanaround quality, accura/spanspancy, and /spanspantimeliness/spanspan /spanspanand hold team members accountable to expectations/spanspan. Close any training gaps/spanspan through coaching conversations. /span/spanspan /span/p/li/ul/divdivullipspanspanWork a/spanspan flexible work/spanspan schedule that aligns to guest and business needs (this includes early morning, evening,/spanspan /spanspanweekends/spanspan and holidays/spanspan)/spanspan./span/spanspan /span/p/li/ul/divdivullipspanspanEnsure supplies are ordered /spanspantimely/spanspan and stocked/spanspan. Partner with/spanspan your leader/spanspan for ordering/spanspan./span/spanspan /span/p/li/ul/divdivullipspanspanIf applicable, as a key c/spanspanarrier, follow all safe and secure training and processes/spanspan./span/spanspan /span/p/li/ul/divdivullipspanspanDemonstrate/spanspan inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating /spanspanequitable/spanspan experiences./spanspan /span/spanspan /span/p/li/ul/divdivullipspanspanAlways /spanspandemonstrate/spanspan a culture of ethical conduct, /spanspansafety/spanspan and compliance/spanspan;/spanspan /spanspanl/spanspanead team to work in the same way and hold others accountable /spanspanto/spanspan this commitment/spanspan./span/spanspan /span/p/li/ul/divdivullipspanspanLead and /spanspandemonstrate/spanspan a safety culture through modeling and recognizing safe behaviors, /spanspanidentifying/spanspan and correcting hazards, holding team accountable to following safety expectations, /spanspanassisting/spanspan with incident response, and reporting/investigating injuries /spanspantimely/spanspan and accurately./span/spanspan /span/p/li/ul/divdivullipspanspanModel the execution of physical security processes /spanspanin order to/spanspan enhance the instore security culture./span/spanspan /span/p/li/ul/divdivullipspanspanSupport merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices/spanspan./span/spanspan /span/p/li/ul/divdivullipspanspanLead and /spanspandemonstrate/spanspan a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions/spanspan./span/spanspan /span/p/li/ul/divdivullipspanspanAddress/spanspan all/spanspan store /spanspanemerg/spanspanency and compliance /spanspanneeds/spanspan./span/spanspan /span/p/li/ul/divdivullipspanspanSupport guest services such as back-up cashier, order pick up (OPU) and /spanspanDrive/spanspan up (DU) and /spanspanmaintain/spanspan a compliance culture while executing those duties, such as compliance with federal, state, and local /spanspanadult beverage/spanspan laws/spanspan./span/spanspan /span/p/li/ul/divdivullipspanspanModel creating a welcoming experience by greeting guests as you amp; your team are completing your daily tasks/spanspan.  /span/spanspan /span/p/li/ul/divdivullipspanspanDemonstrate how to engage with guests when /spanspanassistance/spanspan is needed, engage with guests in a welcoming way, and help solve their specific needs./span/spanspan /span/p/li/ul/divdivullipspanspanLead by thanking guests and /spanspanlet/spanspan them know /spanspanwe’re/spanspan happy they chose to shop at Target/spanspan./span/spanspan /span/p/li/ul/divdivullipspanspanAll other duties based on business needs/span/spanspan /span/p/li/ul/div/divdivdivpspan /span/p/divdivpbspanWHAT WE ARE LOOKING FOR/span/bspan /span/p/divdivpspan /span/p/divdivpbspanThis may be the right job for you if:/span/bspan /span/p/divdivullipspanspanYou enjoy interacting and helping others - including guests that /spanspanshop/spanspan our store and fellow team members you work with/spanspan.  /span/spanspan /span/p/li/ul/divdivullipspanspanYou thrive in a fast-moving, highly /spanspanactive/spanspan and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. /span/spanspan /span/p/li/ul/divdivullipspanspanYou are open to working a flexible work schedule with varying hours, /spanspandays/spanspan or shifts (including nights, weekends, /spanspanholidays/spanspan and other peak shopping times)./span/spanspan /span/p/li/ul/divdivpspan /span/p/divdivpbspanThe good news is that we have some amazing training that will help teach you ever/spanspanything you need to know /spanspanto be a Fulfillment/spanspan Operations Team/spanspan Lead/spanspaner/spanspan./spanspan /spanspanBut/spanspan,/spanspan /spanspanthere are a few skills you should have from the get-go:/span/bspan /span/p/divdivullipspanspanHigh school diploma or equivalent/span/spanspan /span/p/li/ul/divdivullipspanspanMust be at least 18 years of age or older/span/spanspan /span/p/li/ul/divdivullipspanspanPrevious/spanspan retail experience preferred, but not /spanspanrequired/span/spanspan /span/p/li/ul/divdivullipspanspanLead and hold others accountable/span/spanspan /span/p/li/ul/divdivullipspanspanLearn and adapt to current technology needs/span/spanspan /span/p/li/ul/divdivullipspanspanWork independently and as part of a team/span/spanspan /span/p/li/ul/divdivullipspanspanManage workload and prioritize tasks independently/span/spanspan /span/p/li/ul/divdivullipspanspanWelcoming and helpful attitude/spanspan toward all guests and other team members/span/spanspan /span/p/li/ul/divdivullipspanspanEffective communication skills /span/spanspan /span/p/li/ul/divdivpspan /span/p/divdivpbspanWe are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:/spanspan /span/bspan /span/p/div/divdivdivullipspan /span/p/li/ul/divdivullipspanspanAccess all areas of the building to respond to guest or team member issues/span/spanspan /span/p/li/ul/divdivullipspanspanInterpret instructions, /spanspanreports/spanspan and information/span/spanspan /span/p/li/ul/divdivullipspanspanAccurately handle cash register operations/spanspan as needed/span/spanspan /span/p/li/ul/divdivullipspanspanClimb up and down ladders/span/spanspan /span/p/li/ul/divdivullipspanspanScan, /spanspanhandle/spanspan and move merchandise efficiently and safely, including /spanspanfrequently/spanspan lifting or moving merchandise up to 44 pounds without /spanspanadditional/spanspan assistance from others, and team lift items 45-100 pounds/span/spanspan /span/p/li/ul/divdivullipspanspanAbility to communicate on multiple frequency devices and /spanspanoperate/spanspan handheld scanners, and other technology equipment as directed/span/spanspan /span/p/li/ul/divdivpspan /span/p/div/divp/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:inherit"/pp/pp/ppbBenefits Eligibility/b/pPlease paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_C | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_Cp/pp/pp style="text-align:inherit"/pp style="text-align:inherit"/pp style="text-align:left"bAmericans with Disabilities Act (ADA)/b/pp style="text-align:inherit"/pp style="text-align:inherit"/pTarget will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at 1-800-440-0680 for additional information.p style="text-align:inherit"/pp style="text-align:inherit"/p