Shift Leader - Full-time / Part-time

pstrongStep Up, Lead On, and Keep America Running!nbsp;/strong/ppstrongWhy Dunkin’?/strong/ppspan style="color: rgb(75, 75, 75);"America runs on Dunkin’, and so do our teams! We’re seeking motivated, energetic, and reliable individuals to join our team asnbsp;/spanstrongShift Leaders/strong. This is your opportunity to lead the way - ignite teams, wow guests, and level up your career! span style="color: rgb(75, 75, 75);"If you enjoy working in a fast-paced, fun-paced environment that is challenging and allows you to apply your personality and skills in a variety of ways, becoming a Shift Leader for a Dunkin’/Baskin franchisee is a great career choice. Our team is committed to making our guests’ day by serving them with a great product, a smile, and heck, maybe even a joke or two. !/span/ppbr/ppstrong style="color: rgb(75, 75, 75);"Team Environment/strongspan style="color: rgb(75, 75, 75);"- /spanspan style="color: rgb(75, 75, 75);" class="ql-font-robotoslab"Communicate appropriately with fellow team members, treating others fairly and with respect. Respond positively to feedback and direction given. Hold themselves accountable for their responsibilities on their shift. Adhere to schedule and arrive ready to work on time./span/ppbr/ppstrong style="color: rgb(75, 75, 75);"Operations Excellence for Guest Satisfaction/strongspan style="color: rgb(75, 75, 75);"- Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience. Respond to specific guest needs and resolve problems with a sense of urgency. Adhere to Brand standards and systems, delivering quality food and beverage to each guest. Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed. Complete all required training and support the training of other team members./span/ppbr/ppstrongWhat You’ll Do:/strong/pp As a Shift Leader, you’ll be the go-to person during your shift, helping to:/pulliLead by example and support your team in delivering top-notch guest service/liliKeep operations running smoothly - prepping food, managing inventory, or handling cash/liliTrain and coach crew members to be their best/liliEnsure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards /liliStep in for the manager when needed, help make key decisions/li/ulpbr/ppstrongWhat You’ll Do:/strong/ppstrong style="color: rgb(75, 75, 75);" As a Shift Leader, you’ll be the go-to person during your shift, helping to:/strong/pulliLead by example and support your team in delivering top-notch guest service/liliKeep operations running smoothly - prepping food, managing inventory, or handling cash/liliTrain and coach crew members to be their best/liliEnsure the store stays clean, safe, and welcoming by upholding all Food Safety, Brand, and Network standards /liliStep in for the manager when needed, help make key decisions/li/ulpbr/ppstrongWhat You Bring to the Table:/strong/pulliPrevious experience in food service or retail (leadership experience is a plus!)/liliA positive attitude and strong communication skills/liliAbility to multitask and stay cool under pressure/liliWillingness to work flexible hours, including early mornings, weekends, and holidays/liliA team-first mindset and a passion for great coffee and customer service/liliMust be at least 18 years of age/liliYou’re fluent in English and eligible to work in the U.S./li/ulpbr/ppem style="color: rgb(39, 40, 46);"?Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee’s restaurant(s). The terms “Company,” “Dunkin',” “we,” “our,” or “us” refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee’s terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee./em/p