Server

pstrongSummary:/strong/p pProvide prompt, efficient, courteous service to all guests. Service includes greeting, seating taking orders, clearing dishes and resetting tables./p p /p pstrongEssential Duties and Responsibilities:/strong /p ul liDevelop and maintain professional functional working relationships with IHOP Team Members and guests/li liExecute the "Server Guidelines to Great Guest Service" per IHOP SOP to ensure a high-quality guest experience./li liHandle guest complaints in a timely manner, inquire about the quality of the dining experience, thank guests and invite them to return./li liCommunicate guest food orders and service requests in an accurate and timely manner./li liMemorize and apply IHOP terminology, abbreviations, methodologies and plating and menu knowledge./li liComply with SOP methods in regard to guest checks and maintaining cash control./li liStock and rotate all needed supplies in the service areas and dining room./li liComply with all federal, state and local regulations as well as the IHOP Safety Manual and SOP health, sanitation and safety guidelines./li liClear, clean and reset tables and clean chairs, booths and floors after guests leave./li liPerform all cleaning duties according to posted cleaning charts./li liComply with IHOP uniform and appearance standards per SOP guidelines./li liPerform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting supervisor./li /ul pstrongQualifications: /strong/p pTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions./p p /p p /p p /p