Shift Leader - Full-time / Part-time

Step up, lead the way, and fuel your future with Dunkin’!

At Dunkin’, we’re more than just coffee and donuts—we’re a place where leaders are made. As a Shift Leader, you’ll play a key role in guiding your team, creating a welcoming environment for guests, and keeping the restaurant running smoothly. This isn’t just a job—it’s the first step toward growing your career in leadership with one of America’s favorite brands.

Why You’ll Love Working With Us:

• Flexible schedules that fit your life
• Weekly pay + tips & bonus opportunities
• Paid training & development – we invest in your growth
• Health, dental & vision insurance (for eligible employees)
• Employee discounts – free/discounted coffee & baked goods
• Career advancement – Shift Leaders are our future Managers!

What You’ll Do:

• Lead and motivate crew members to deliver fast, friendly service.
• Communicate shift priorities, assign tasks, and set clear goals.
• Train, coach, and provide feedback to help team members succeed.
• Create and maintain a guest-first culture—resolving concerns with care.
• Ensure brand standards, recipes, and safety guidelines are followed.
• Keep the restaurant safe, clean, and guest-ready.
• Drive sales and support store profitability.
• Manage cash handling and ensure accuracy during your shift.

What We’re Looking For:

• Previous restaurant, retail, or supervisory experience preferred.
• Strong communication and problem-solving skills.
• Ability to thrive in a fast-paced environment.
• Reliable, punctual, and ready to lead by example.
• At least 18 years of age.
• High school diploma or equivalent preferred.

Ready to Lead with Dunkin’?

If you’re a natural leader who’s motivated, dependable, and ready to inspire others, apply today and take the next step in your career with Dunkin’!

Work schedule

• 8 hour shift
• Weekend availability
• Monday to Friday
• Day shift
• Night shift
• Overtime
• Holidays

Supplemental pay

• Tips
• Bonus pay

Benefits

• Paid training
• Employee discount
• Flexible schedule
• Health insurance
• Dental insurance
• Vision insurance