Operations Director

We are always looking for motivated, enthusiastic people to join our growing team.

Manage a sizable, geographically disbursed network of stores

Develop district, store, and assistant managers who exceed guest expectations, grow sales and maximize profit by rigorously selecting, diligently training and thoughtfully coaching and mentoring staff.

Implement incentives to improve speed of service and product quality

Ensure all stores are adequately staffed with quality Team Members and Shift Supervisors

Develop and implement monthly payroll budgets

Develop and implement monthly and quarterly food cost targets

Implement all local and national Marketing

Develop and implement initiatives to drive sales growth

Maintain management depth by regularly planning for succession, actively recruiting and critically selecting internal and external management candidates.

Maintain Food Safety Standards and implement Food Safety Initiatives

Manage the each districts P&L including cost of goods sold and operating expenses

Follow up on all customer and employee complaints and ensure necessary corrective measures at store level

Coordinate all activities associated with timely new store openings

Familiarity with Excel, Word, Quick Books required

Did we mention the free coffee?
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