Dental Receptionist

Job description
General Purpose
Attend to patients on the phone and in person. Co-ordinate and organize appointments and administration to facilitate the efficient running of the dental office.

Main Job Tasks, Duties and Responsibilities

greet patients
register new patients according to established office protocols
assist patients to complete all necessary forms and documentation
verify and update patient information
enter all relevant patient information into data system
maintain and manage patient records in compliance with privacy and security regulations
answer and manage incoming calls/emails
schedule patient appointments
confirm upcoming appointments and recalls according to office protocol
arrange route slips for the next day's appointments
fill in cancellations and no-shows
organize referrals to other medical specialists
collect and receipt payments from patients at time of treatment
inform patients of financial treatment plan options/ payment schedules
prepare and mail billing statements
prepare claim forms for dental insurance
arrange supporting documents for insurance claims
sort and distribute incoming and outgoing mail/lab cases
maintain a professional reception area
safeguard patient privacy and confidentiality
Education and Experience

knowledge of Dentrix
knowledge of dental terminology, procedures and diagnosis
knowledge of computer and relevant software applications
knowledge of general administrative and clerical procedures
working knowledge of dental insurance
Key Competencies and Skills

communication skills
information collection and management
planning and organizing
accuracy
customer service skills
team work
initiative
adaptability
confidentiality
Job Type: Full-time

Salary: $20.00 - $25.00 per hour

Benefits:

401(k)
401(k) matching
Paid time off
Schedule:

8 hour shift
COVID-19 considerations:

we are following all the CDC recommendations for COVID-19.

Education:

High school or equivalent (Preferred)
Experience:

Medical Scheduling: 1 year (Required)
Dentrix: 1 year (Required)
Work Location: One location