Banquet Server - Full-time / Part-time

This position is accountable for the following areas: take and deliver food and beverage orders to customers in a timely and efficient manner; respect and show courtesy towards customers; exceptional customer service to our customers; proper wear of uniforms and personal hygiene; complete all sidework thoroughly and efficiently. 

ESSENTIAL DUTIES AND RESPONSIBILITIES: 
•	Report to work as scheduled, on time, well-groomed and dressed in proper uniform.
•	Greet, seat and serve guests in a prompt, friendly, professional way.
•	Know all abbreviations of food items.
•	Be familiar with specials and soups of the day prior to starting the shift.
•	Take food and drink orders promptly and accurately.
•	Pickup orders in window and deliver completed meals to correct customers in a timely manner.
•	Check back with customers to ensure satisfaction with food and service, refill drinks, and take any additional orders.
•	Ring up bills and deliver to customers. Check out customers at cash register.
•	Handle customer complaints in a calm, courteous manner. Inform supervisor of any customer complaints or suggestions.
•	Restock service areas.
•	Keep service areas clean and complete all assigned cleaning tasks.
•	Advise Lead Line Server of any personnel situations or policy violations having an adverse effect on restaurant operating performance. 
•	Knowledge of food & wine 
NON-ESSENTIAL DUTIES:
•	Respond quickly to sweeping and mopping up messes.
•	Bus tables when busy. 
•	Perform any other tasks as assigned by Lead Line Server or Manager.

OTHER SKILLS and ABILITIES: 
•	Ability to operate all electrical or mechanical devices adhering to all safety rules.
•	Ability to maintain proper attitude, professionalism, and teamwork in areas of customer service and restaurant operations.
•	Ability to tolerate cleaning solutions on a regular basis.