Server

NOW HIRING! Looking for a job? Join our team at Bear Creek Golf Center. We work together, we love to serve the community and want to help you grow.

This is a server position with a small company managed by a cohesive team of professionals that is looking to increase our capability. This position earns a competitive wage of $14.20/hourly + tips, depending on experience. We provide outstanding benefits to full-time employees, including health, dental, vision, disability and life insurance programs; paid time off; 401(k) plan with company match; employee assistance program; employee wellness incentives; direct deposit; and discounted meal programs.

A DAY IN THE LIFE OF A SERVER

Responsible for providing excellent service, food and/or beverage and a fun, clean atmosphere to customers according to the standards and expectations.

Role Accountabilities & Expectations:

• Provide friendly, courteous service to all customers in a manner that guarantees they intend to return.
  • Ensure customers receive immediate, friendly and personalized services, to include communicating Toptracer driving range instructions.
  • Guide customers through menu, answer questions thoroughly and suggest specific items; provide information about venue.
  • Delivery accurate orders.
  • Communicate and establish rapport with customers and get to know them by name.
  • Practice full hand in/full hands out.
  • Make customers happy by exceeding service expectations.
  • Handle customers' complaints correctly and notify a Manager.
• Present food and beverages to customers as soon as they are prepared.
  • Possess full knowledge of food and beverage products served and utilize suggestive selling techniques.
  • Conduct a final quality check on food before it is run to the customer; maintain specifications by only serving items made properly.
  • Deliver and/or carry (with or without trays) with a sense of urgency to the correct tables.
• Ensure a high standard of service efficiency, sanitation and training.
  • Write down all orders and accurately enter into POS.
  • Follow all proper cash handling procedures.
  • Clear and clean all tables, booths and chairs.
  • Keep floor clean and free of debris.
  • Use and maintain all tools and equipment safely.
  • Complete required and ongoing training for the position.
  • Assist management in training new team members when applicable.
• Prioritize and complete all assigned station tasks, sidework and station set up for maximum productivity and efficiency.
  • Complete all opening, running and closing duties.
  • Maintain work area by organizing and cleaning service stations and pre-bus tables as needed.
  • Scrape, rack and stack all dishes and glassware properly in dish area.
  • Ask for help whenever it is needed.
• Ensure a harassment-free environment through proper personal conduct.
• Use respectful language with customers, team members and Managers at all times.
• Respond appropriately in emergency situations to avoid danger to self, team members and customers; remain calm at all times.
• Notify Manager/Supervisor of low inventory.
• Understand, comply with and enforce all company policies and procedures.
• Adhere to responsible alcohol service established by company policy.
• Understand and utilize all safety sanitation practices as defined in the safety program; report any accidents.
• Perform other duties and tasks as assigned or determined by Management.

QUALIFICATIONS FOR A SERVER

• High school degree or GED preferred.
• A minimum of one (1) year serving in a high-volume Food and Beverage environment; or equivalent combination of education and experience.
• Good reading, writing, mathematical and communication skills.
• Able to interact professionally with other departments and outside contacts.
• Able to complete a heavy workload and handle multiple tasks in a fast-paced environment with minimal supervision.
• Good judgement and decision-making abilities.
• Health permit/food safety and Alcohol Awareness. Team members are required to obtain cards individually and provide proof of possession prior to the first day of employment subject to local US laws.
• Must remain in compliance with drug-free workplace policies.

PHYSICAL REQUIREMENTS (as required by OSHA and ADA)

• Ability to work weekends, holidays and evening hours as business demands.
• Must be able to spend 100% of working time standing, walking and reaching.
• Pushing, pulling and lifting objects from a lower to higher position or moving objects horizontally, from position to position.
• Maintaining body equilibrium to prevent falling while walking, standing or crouching on narrow, slippery or erratically moving surfaces.
• Climbing and ascending or descending ladders, stairs and ramps.
• Must be able to carry loads greater than 35 pounds and exert up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently.
• Hearing sounds at normal speaking levels with or without correction.
• Specific vision abilities include close, distance, color, peripheral, depth perception and the ability to adjust focus.

Are you attentive to detail, want to work hard and be rewarded for it? Can you balance multiple tasks while adapting to an evolving market? Are you self-confident, reliable and responsible? Do you have good problem-solving abilities and verbal/written communication skills? If yes, you might just be perfect for server position!

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this Server job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 97501