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Customer Service And Sales Support Representative
•10 days ago
| Estimated Pay | $27 per hour |
|---|---|
| Hours | Full-time, Part-time |
| Location | Visalia, California |
Compare Pay
Estimated Pay We estimate that this job pays $27.15 per hour based on our data.
$16.73
$27.15
$50.21
About this job
Job Description
Job Description
Are you a customer-oriented individual with a passion for sales and a desire to work from the comfort of your own home? We're seeking a dynamic Customer Service and Sales Support Representative to join our team and help us deliver outstanding service while driving sales and revenue growth. If you're a motivated self-starter with excellent communication skills, we want to hear from you!
Key Responsibilities:
Customer Engagement: Interact with customers via phone, email, chat, and other digital channels in a friendly, professional, and helpful manner.
Sales and Upselling: Promote products and services, identify upselling opportunities, and meet or exceed sales targets.
Problem Solving: Resolve customer inquiries, complaints, and issues promptly and effectively.
Product Knowledge: Maintain a strong understanding of our product offerings to provide accurate information and recommendations to customers.
Documentation: Accurately document customer interactions and maintain records of sales, inquiries, and issues.
Team Collaboration: Collaborate with colleagues to achieve team goals, share insights, and provide assistance when necessary.
Compliance: Ensure that all interactions and sales adhere to company policies and industry regulations.
Qualifications:
High school diploma or equivalent (Associate or Bachelor's degree a plus).
Previous experience in customer service and sales is preferred but not required.
Excellent communication and interpersonal skills.
Ability to work independently and be self-motivated.
Basic computer skills and familiarity with CRM software (training will be provided).
Reliable high-speed internet connection and a quiet workspace.
Benefits:
Competitive wages with bonus opportunities.
Flexible work hours and work-from-home arrangement.
Ongoing training and professional development opportunities.
Leadership opportunities available to those who qualify.
Key Responsibilities:
Customer Engagement: Interact with customers via phone, email, chat, and other digital channels in a friendly, professional, and helpful manner.
Sales and Upselling: Promote products and services, identify upselling opportunities, and meet or exceed sales targets.
Problem Solving: Resolve customer inquiries, complaints, and issues promptly and effectively.
Product Knowledge: Maintain a strong understanding of our product offerings to provide accurate information and recommendations to customers.
Documentation: Accurately document customer interactions and maintain records of sales, inquiries, and issues.
Team Collaboration: Collaborate with colleagues to achieve team goals, share insights, and provide assistance when necessary.
Compliance: Ensure that all interactions and sales adhere to company policies and industry regulations.
Qualifications:
High school diploma or equivalent (Associate or Bachelor's degree a plus).
Previous experience in customer service and sales is preferred but not required.
Excellent communication and interpersonal skills.
Ability to work independently and be self-motivated.
Basic computer skills and familiarity with CRM software (training will be provided).
Reliable high-speed internet connection and a quiet workspace.
Benefits:
Competitive wages with bonus opportunities.
Flexible work hours and work-from-home arrangement.
Ongoing training and professional development opportunities.
Leadership opportunities available to those who qualify.
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